---
title: "AssemblyAI Real-Time Call Intelligence"
description: "Streams audio from Twilio Media Streams over WebSocket to AssemblyAI real-time transcription, extracting speaker-diarized transcripts with word-level timestamps. Triggers entity detection and sentiment analysis via AssemblyAI LeMUR on completed call segments. Results are pushed to HubSpot or Salesforce contact records via their REST APIs."
verification: "security_reviewed"
source: "https://www.assemblyai.com/docs"
author: "AssemblyAI"
category:
  - "Integrations & Connectors"
framework:
  - "Custom Agents"
---

# AssemblyAI Real-Time Call Intelligence

Streams audio from Twilio Media Streams over WebSocket to AssemblyAI real-time transcription, extracting speaker-diarized transcripts with word-level timestamps. Triggers entity detection and sentiment analysis via AssemblyAI LeMUR on completed call segments. Results are pushed to HubSpot or Salesforce contact records via their REST APIs.

## Installation

Choose whichever fits your setup:

1. Copy this skill folder into your local skills directory.
2. Clone the repo and symlink or copy the skill into your agent workspace.
3. Add the repo as a git submodule if you manage shared skills centrally.
4. Install it through your internal provisioning or packaging workflow.
5. Download the folder directly from GitHub and place it in your skills collection.

## Documentation

- https://www.assemblyai.com/docs

## Source

- [Agent Skill Exchange](https://agentskillexchange.com/skills/assemblyai-realtime-call-intelligence/)