---
name: customer-feedback-analyzer
description: "Analyzes customer feedback from surveys, reviews, support tickets, and interviews to identify themes, prioritize improvements, and quantify sentiment. Use when processing NPS results, analyzing churn reasons, reviewing product feedback, understanding support ticket patterns, or building a product or service improvement roadmap."
version: "1.0"
author: cognify
---

# Customer Feedback Analyzer

Analyzes customer feedback from surveys, reviews, support tickets, and interviews to identify themes, prioritize improvements, and quantify sentiment. Use when processing NPS results, analyzing churn reasons, reviewing product feedback, understanding support ticket patterns, or building a product or service improvement roadmap.

## What This Skill Produces

- Structured, quantified deliverables with specific dollar amounts
- Industry-aware analysis with built-in benchmarks
- Actionable recommendations with prioritized next steps

## Access

This skill definition is available to Cognify clients and partners.

To learn more or request access: [cognify.com](https://cognify.com) | [LinkedIn](https://www.linkedin.com/in/danielyarmoluk/)

## Build Your Own

Learn to create Agent Skills like this one: [Custom Skill Developer Guide](https://yarmoluk.github.io/custom-skill-developer/)