Refund procedures and policies. Activate when processing a refund for a customer.
Order tracking and delivery troubleshooting procedures. Activate when handling order status, delivery, or shipping issues.
Guidelines for when and how to escalate support tickets to a manager. Activate when the customer requests a manager or the issue cannot be resolved.
Generate valid PromptArena example configurations. Use when creating new Arena examples, scenarios, provider configs, prompt configs, or tool configs.
Disciplined code-generation workflow for agents with a sandbox (Read/Edit/Bash/run_tests/run_lint/run_typecheck). Use whenever the task is to modify source code.
Disciplined code-generation workflow for agents with a sandbox (Read/Edit/Bash/run_tests/run_lint/run_typecheck). Use whenever the task is to modify source code.
Master PCI DSS (Payment Card Industry Data Security Standard) compliance for secure payment processing and handling of cardholder data.
Ensure all communication matches brand voice and tone guidelines. Use when creating marketing copy, customer communications, public-facing content, or when users mention brand…
Soft-metric capture scripts for codegen evals. Emits structured JSON the tool_exec eval handler can capture as EvalResult.Value for jq-based reporting.