Ticket triage, draft response generation, knowledge-base article writing, escalation packaging for engineering, and customer research synthesis. These skills slot into existing support tooling (Zendesk, Intercom, HelpScout) via APIs.
Related searches: claude customer support skill, AI ticket triage, claude help desk automation, claude code KB article writer.
Connecting applications with customer support platforms like Zendesk, Intercom, and Freshdesk to manage tickets, user accounts, support workflows, SSO integration, and widget embedding.
general
Front platform help — AI-powered customer operations platform with shared inbox, omnichannel support (email, SMS, chat, social, WhatsApp), Autopilot AI resolution, Copilot agent assistant, Smart QA/CS
sales
Help desk and customer service platform comparison and selection — choosing the right ticketing and support platform (Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk, Front, Hiver, Jira Service Ma
sales
Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternativ
growth
Expert in Freshdesk helpdesk API for building integrations, extracting support data, managing tickets/contacts/companies, and automating support workflows. Use when working with Freshdesk, building he
general
Deploy and configure customer support automation for Israeli businesses. Categorizes Hebrew support tickets, manages complaints per Consumer Protection Law 1981 (14-day returns, cooling-off periods),
general
Take vendor-specific raw support-ticket tables in the warehouse (Zendesk, Freshdesk, Intercom Conversations + Tickets, SFDC Case, JSM, HubSpot, Help Scout, Front) and produce conformed `fct_ticket` +
general
Zammad is a self-hosted, open-source helpdesk and customer support system with email, chat, phone, Twitter, and Telegram channel integration. It provides a REST and GraphQL API for ticket management,
engineering
MaestroQA platform help — conversation data QA platform with customizable scorecards, AI-powered coaching workflows, conversation analytics (AskAI), reverse-ETL to CRM/Slack/data warehouses, CSAT inge
sales
Zendesk platform help — ticketing, Help Center knowledge base, AI agents, live chat, Talk voice, Sell CRM, omnichannel messaging, Explore analytics, Marketplace apps, REST API. Use when Zendesk ticket
sales
Manage Zendesk support tickets via the `zd` CLI. Use when the user asks about Zendesk tickets, support tickets, customer issues, helpdesk operations, or ticket triage. Covers listing, searching, creat
general
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands. — from phamlongh230-lgtm/yamtam-engine
general
Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.
engineering
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands. — from general/automation
general
Audit customer service triage systems for ticket routing, classification, and SLA compliance. Use when you need to evaluate ticket auto-classification accuracy, priority scoring models, skill-based ro
general
Zendesk integration. Manage customer success and ticketing data, records, and workflows. Use when the user wants to interact with Zendesk data.
general
Construction d'agents de support client intelligents avec knowledge base, escalade et personnalisation. Se déclenche avec "agent support", "chatbot support", "customer support agent", "agent service c
general
Enables Claude to manage Crisp chat support conversations, helpdesk tickets, and customer communications
general
Karim — Customer Success & Support spécialisé artisans BTP. Déclencher SYSTÉMATIQUEMENT pour toute question d'onboarding nouvel utilisateur, support technique (chat, email, téléphone), gestion des tic
content
Guidelines for when and how to escalate support tickets to a manager. Activate when the customer requests a manager or the issue cannot be resolved.
general
Acquire.com marketplace help — the curated startup acquisition marketplace (formerly MicroAcquire) with 500K+ verified buyers, $2B+ in verified funds, and $500M+ in closed deal volume. Covers seller l
sales
hi ai platform help — AI customer service email reply generator that connects to Gmail/Outlook/SMTP and drafts replies using ChatGPT, Claude, Gemini, or DeepSeek with brand voice training, Google Shee
sales
Hiver platform help — Gmail-native help desk that turns shared inboxes into a multichannel support system with AI copilot, SLA tracking, and workflow automations (Free-$49/user/mo). Use when setting u
sales
Triagem e priorização de ticket ou problema de suporte. Use ao receber um novo ticket que precisa de categorização, atribuição de prioridade P1-P4, decisão sobre qual time deve tratar, ou verificação
general
Install the Intercom Messenger on a website or web application with secure JWT-based identity verification. Generates backend and frontend code for React, Next.js, Vue.js, Angular, Ember, and plain Ja
engineering
Live chat and chatbot for sales and support — widget setup, routing, chatbot flows, agent management, visitor tracking, chat-to-lead conversion, proactive messaging. Covers strategy and implementation
sales
Integration with support and ticketing platforms
engineering
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether i
general
Integrate with Odoo 17 via XML-RPC API. Use when: managing projects, tasks, calendar events, time off requests, helpdesk tickets, knowledge articles, documents, or timesheets in Odoo 17. Supports read
content
Collect Attio integration diagnostic evidence -- API health, scopes, object schema, and rate limit status -- for debugging or support tickets. Trigger: "attio debug", "attio support bundle", "attio di
engineering
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