Ticket triage, draft response generation, knowledge-base article writing, escalation packaging for engineering, and customer research synthesis. These skills slot into existing support tooling (Zendesk, Intercom, HelpScout) via APIs.
Related searches: claude customer support skill, AI ticket triage, claude help desk automation, claude code KB article writer.
Connecting applications with customer support platforms like Zendesk, Intercom, and Freshdesk to manage tickets, user accounts, support workflows, SSO integration, and widget embedding.
general
Front platform help — AI-powered customer operations platform with shared inbox, omnichannel support (email, SMS, chat, social, WhatsApp), Autopilot AI resolution, Copilot agent assistant, Smart QA/CS
sales
Help desk and customer service platform comparison and selection — choosing the right ticketing and support platform (Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk, Front, Hiver, Jira Service Ma
sales
Chatwoot is a self-hosted, open-source customer engagement platform that provides live chat, email, social media, and messaging channel support in a unified agent dashboard. It serves as an alternativ
growth
Expert in Freshdesk helpdesk API for building integrations, extracting support data, managing tickets/contacts/companies, and automating support workflows. Use when working with Freshdesk, building he
general
Deploy and configure customer support automation for Israeli businesses. Categorizes Hebrew support tickets, manages complaints per Consumer Protection Law 1981 (14-day returns, cooling-off periods),
general
Take vendor-specific raw support-ticket tables in the warehouse (Zendesk, Freshdesk, Intercom Conversations + Tickets, SFDC Case, JSM, HubSpot, Help Scout, Front) and produce conformed `fct_ticket` +
general
Zammad is a self-hosted, open-source helpdesk and customer support system with email, chat, phone, Twitter, and Telegram channel integration. It provides a REST and GraphQL API for ticket management,
engineering
Customer support platform selection, setup, and optimization — Intercom, Zendesk, Front, Help Scout, HubSpot Service Hub, Linear, and AI-native tools. Use when choosing a support platform, migrating t
general
MaestroQA platform help — conversation data QA platform with customizable scorecards, AI-powered coaching workflows, conversation analytics (AskAI), reverse-ETL to CRM/Slack/data warehouses, CSAT inge
sales
Zendesk platform help — ticketing, Help Center knowledge base, AI agents, live chat, Talk voice, Sell CRM, omnichannel messaging, Explore analytics, Marketplace apps, REST API. Use when Zendesk ticket
sales
Manage Zendesk support tickets via the `zd` CLI. Use when the user asks about Zendesk tickets, support tickets, customer issues, helpdesk operations, or ticket triage. Covers listing, searching, creat
general
Noisely (noise.ly) platform help — AI feedback-tracking & product-intelligence tool that aggregates customer feedback from 23+ sources (reviews, app stores, Reddit/HN/GitHub, Zendesk/Intercom, CSV), a
sales
Build and run a world-class customer support operation — from ticket management to team scaling. Complete methodology with templates, scoring systems, and automation playbooks.
general
Connect Cargo to an external system and find out what it can do — authenticate connectors, browse the integration catalog, and resolve the `connectorUuid` and `actionSlug` a workflow node needs. Trigg
tools
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands. — from phamlongh230-lgtm/yamtam-engine
general
Collect Customer.io debug evidence for support tickets. Use when creating support requests, investigating delivery failures, or documenting integration issues. Trigger: "customer.io debug", "customer.
engineering
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands. — from general/automation
general
Audit customer service triage systems for ticket routing, classification, and SLA compliance. Use when you need to evaluate ticket auto-classification accuracy, priority scoring models, skill-based ro
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Zendesk integration. Manage customer success and ticketing data, records, and workflows. Use when the user wants to interact with Zendesk data.
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Construction d'agents de support client intelligents avec knowledge base, escalade et personnalisation. Se déclenche avec "agent support", "chatbot support", "customer support agent", "agent service c
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Enables Claude to manage Crisp chat support conversations, helpdesk tickets, and customer communications
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Karim — Customer Success & Support spécialisé artisans BTP. Déclencher SYSTÉMATIQUEMENT pour toute question d'onboarding nouvel utilisateur, support technique (chat, email, téléphone), gestion des tic
content
Implements Zendesk Support API access (tickets, search, users, comments) through the Major HTTP proxy. Use when doing ANYTHING that touches Zendesk in any way, load this skill.
general
Complete customer support tools toolkit — Intercom, Zendesk, Front, Help Scout deep-dive configuration, AI agent setup, knowledge base optimization, and support analytics. Use when selecting, setting
general
zendesk-first bug report packaging for support-ticket evidence. use when a zendesk ticket, ticket url, pasted support thread, investigation note, customer report, screenshot summary, or product-relate
science
draft customer-facing zendesk or email support replies from tickets, triage notes, customer-research briefs, investigations, or messy support threads. use for first replies, follow-ups, apology or del
content
Guidelines for when and how to escalate support tickets to a manager. Activate when the customer requests a manager or the issue cannot be resolved.
general
Acquire.com marketplace help — the curated startup acquisition marketplace (formerly MicroAcquire) with 500K+ verified buyers, $2B+ in verified funds, and $500M+ in closed deal volume. Covers seller l
sales
EngageBay platform help — affordable all-in-one CRM + marketing + sales + service suite for startups and SMBs (Marketing Bay, Sales & CRM Bay, Service Bay): email automation, landing pages, deals/pipe
sales
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