How do I install the Biz Customer Journey Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/biz-customer-journey/SKILL.md and restart Claude Code. Both flows are detailed at https://claudskills.com/install/.

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

ClaudSkills / Growth & Marketing / conversion

Biz Customer Journey

Category: Growth & Marketing · Sub-category: conversion

Map and analyze the customer journey across Awareness, Consideration, Decision, Usage, and Advocacy stages. Use this skill when the user needs to understand the customer experience end-to-end, identify drop-off points, optimize touchpoints, or improve conversion — even if they say 'where are we losing customers', 'what's our funnel look like', or 'map the user experience'.

What this skill does

Biz Customer Journey is a community-contributed Claude Code skill in the conversion sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/biz-customer-journey/ and loads when your prompt matches the skill's trigger.

Who uses this skill

The Biz Customer Journey skill is built for growth marketers, product-led growth teams, founders running experiments, and performance marketing teams. It is part of the open ClaudSkills registry, a community-curated catalog of 56,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/biz-customer-journey
curl -L https://claudskills.com/skills/biz-customer-journey/SKILL.md \
  -o ~/.claude/skills/biz-customer-journey/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/biz-customer-journey/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/biz-customer-journey/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\biz-customer-journey\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

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