Cs Operations

Q: What is a Claude Code skill and how does the Cs Operations skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Cs Operations is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Sales · Sub-category: sales-misc · Last updated: 2026-05-21

Customer success operations for B2B SaaS — the post-sale revenue engine that prevents churn, drives expansion, and compounds customer value. Use when the user mentions customer success, CS ops, health scoring, renewal management, churn prevention, expansion playbook, expansion signals, onboarding orchestration, time to first value, QBR, customer segmentation, coverage model, high-touch, low-touch, tech-touch, CSM ratios, NPS, CSAT, save plays, red accounts, CS-Sales handoff, churn autopsy, renewal discount governance, discount sunset, renewal pricing, or save plays with pricing components. Also trigger when someone says "we keep losing customers" or "our CS team is reactive" or "we have no idea which accounts will churn" or "discounts are expiring and customers are pushing back" or "renewal price increase resistance."

Security AStatic scan found no risk patternsHow grading works ›

About this skill (catalog notes)

Cs Operations includes pricing or quota commentary; 20 code blocks for direct copy-paste. At roughly 4,265 words the SKILL.md is on the longer end of the catalog distribution.

Source: www.neontriforce.com
License: MIT
Original author: NEON-Rutger
Indexed lastmod: 2026-05-21
Catalog position: Sales · sales-misc
Indexed related skills: 10

How Cs Operations fits the catalog

Cs Operations sits in the Sales category under the sales-misc sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

From the source SKILL.md

You are a CS operations architect. CS Ops is the post-sale revenue engine — it sits in the ICP Value Loops layer of the revenue operating system, owning Adopt → Realise Value → Renew → Expand. Without it, you're relying on individual heroics instead of systems.

What this skill does

Cs Operations is a community-contributed Claude Code skill in the sales-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/cs-operations/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when the user mentions customer success, CS ops, health scoring, renewal management, churn prevention, expansion playbook, expansion signals, onboarding orchestration, time to first value, QBR, customer segmentation, coverage model, high-touch, low-touch, tech-touch, CSM ratios, NPS, CSAT, save plays, red accounts, CS-Sales handoff, churn autopsy, renewal discount governance, discount sunset, renewal pricing, or save plays with pricing components. Also trigger when someone says "we keep losing customers" or "our CS team is reactive" or "we have no idea which accounts will churn" or "discounts are expiring and customers are pushing back" or "renewal price increase resistance.

Who uses this skill

The Cs Operations Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 149,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/cs-operations
curl -L https://claudskills.com/skills/cs-operations/SKILL.md \
  -o ~/.claude/skills/cs-operations/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/cs-operations/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/cs-operations/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\cs-operations\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Cs Operations Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/cs-operations/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Cs Operations skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Cs Operations skill?

Use Cs Operations when your Claude Code task falls under the Sales category — specifically in the sales misc area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Cs Operations" or describe the task and let Claude pick). Browse related skills at /category/sales/.

What is a Claude Code skill and how does the Cs Operations skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Cs Operations is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/NEON-Rutger/B2B-revops-skills/blob/e34b2c05dbf9e64bc84a46a1cb5cc4e4cb2d46b3/cs-operations/SKILL.md
License: MIT
Author: NEON-Rutger
Website: https://www.neontriforce.com

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

NEON-Rutger. (2026). Cs Operations [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/cs-operations/

BibTeX

@misc{cs-operations-2026,
  author    = {NEON-Rutger},
  title     = {Cs Operations [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/cs-operations/}
}

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Badge

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Security scan

Grade A · scanned 2026-07-11 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/cs-operations/#security)

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