Customer Success Operations Review

Q: What is a Claude Code skill and how does the Customer Success Operations Review skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Success Operations Review is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Sales · Sub-category: customer-success · Last updated: 2026-07-28

Design or audit an outcome-led customer success operating system across segmentation, onboarding after technical migration, activation, adoption, health, risk intervention, education, business reviews, renewal and expansion signals, champion or stakeholder change, playbooks, automation, and product-learning handoffs. Use when the primary artifact is the recurring post-sale customer-value system for B2B SaaS, developer tools, platforms, or enterprise products. Use customer-data-migration-review for import/cutover execution, customer-support-operations for reactive support queues, and enterprise-contract-operations-review for contractual obligations and renewal mechanics.

Security AStatic scan found no risk patternsHow grading works ›

From the source SKILL.md

Produce one Customer Success Operating Contract that turns promised customer outcomes into observable milestones, honest account states, proportionate interventions, scalable learning, and durable value. Optimize for customer success that predicts retention—not retention tactics that trap an unsuccessful customer.

What this skill does

Customer Success Operations Review is a community-contributed Claude Code skill in the customer-success sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/customer-success-operations-review/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when the primary artifact is the recurring post-sale customer-value system for B2B SaaS, developer tools, platforms, or enterprise products. Use customer-data-migration-review for import/cutover execution, customer-support-operations for reactive support queues, and enterprise-contract-operations-review for contractual obligations and renewal mechanics.

Who uses this skill

The Customer Success Operations Review Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 191,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/customer-success-operations-review
curl -L https://claudskills.com/skills/customer-success-operations-review/SKILL.md \
  -o ~/.claude/skills/customer-success-operations-review/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/customer-success-operations-review/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/customer-success-operations-review/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\customer-success-operations-review\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Customer Success Operations Review Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/customer-success-operations-review/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Customer Success Operations Review skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Customer Success Operations Review skill?

Use Customer Success Operations Review when your Claude Code task falls under the Sales category — specifically in the customer success area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Customer Success Operations Review" or describe the task and let Claude pick). Browse related skills at /category/sales/.

What is a Claude Code skill and how does the Customer Success Operations Review skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Success Operations Review is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/SylphxAI/skills/blob/HEAD/skills/customer-success-operations-review/SKILL.md
License: MIT
Author: SylphxAI
Website: https://sylphx.com

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

SylphxAI. (2026). Customer Success Operations Review [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/customer-success-operations-review/

BibTeX

@misc{customer-success-operations-review-2026,
  author    = {SylphxAI},
  title     = {Customer Success Operations Review [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/customer-success-operations-review/}
}

Embed this skill

Promote, attribute, or link this skill from your own README, blog post, or documentation. All three snippets are free to use — no sign-up, no API key. More distribution surfaces →

Badge

[![ClaudSkills](https://claudskills.com/badge/customer-success-operations-review.svg)](https://claudskills.com/skills/customer-success-operations-review/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

Security scan

Grade A · scanned 2026-08-26 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/customer-success-operations-review/#security)

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these other picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

Part of Acreator Store — Adam Lankamer's AI tools: PerfectStudio · Ucaption · UTagger · AutoXPoster · TestYourSkills · AutomationFlows · Au Naturel · Telegram @acreatorstore