D365 Customer Insights Journeys

Q: What is a Claude Code skill and how does the D365 Customer Insights Journeys skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. D365 Customer Insights Journeys is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Sales · Sub-category: sales-misc · Last updated: 2026-06-25

type:review

Review Dynamics 365 Customer Insights — Data (CDP: data unification, segments, measures) and Customer Insights — Journeys (real-time marketing journeys, triggers, consent/compliance, channel orchestration) design and configuration. Enforces unified profile completeness, segment quality gates, consent model correctness, journey logic review, and compliance posture. Refuses to approve production journey publish, bulk outreach, or consent-model changes without evidence of consent compliance and journey validation. Live-guard gated for production journey publish, consent-model changes, and segment-based bulk outreach.

Security AStatic scan found no risk patternsHow grading works ›

What this skill does

D365 Customer Insights Journeys is a community-contributed Claude Code skill in the sales-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/d365-customer-insights-journeys/ and loads when your prompt matches the skill's trigger.

Who uses this skill

The D365 Customer Insights Journeys Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 146,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/d365-customer-insights-journeys
curl -L https://claudskills.com/skills/d365-customer-insights-journeys/SKILL.md \
  -o ~/.claude/skills/d365-customer-insights-journeys/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/d365-customer-insights-journeys/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/d365-customer-insights-journeys/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\d365-customer-insights-journeys\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the D365 Customer Insights Journeys Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/d365-customer-insights-journeys/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the D365 Customer Insights Journeys skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the D365 Customer Insights Journeys skill?

Use D365 Customer Insights Journeys when your Claude Code task falls under the Sales category — specifically in the sales misc area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use D365 Customer Insights Journeys" or describe the task and let Claude pick). Browse related skills at /category/sales/.

What is a Claude Code skill and how does the D365 Customer Insights Journeys skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. D365 Customer Insights Journeys is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/Raishin/vanguard-frontier-agentic/blob/HEAD/skills/microsoft/d365-customer-insights-journeys/SKILL.md
License: Apache-2.0
Author: Raishin

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

Raishin. (2026). D365 Customer Insights Journeys [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/d365-customer-insights-journeys/

BibTeX

@misc{d365-customer-insights-journeys-2026,
  author    = {Raishin},
  title     = {D365 Customer Insights Journeys [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/d365-customer-insights-journeys/}
}

Embed this skill

Promote, attribute, or link this skill from your own README, blog post, or documentation. All three snippets are free to use — no sign-up, no API key. More distribution surfaces →

Badge

[![ClaudSkills](https://claudskills.com/badge/d365-customer-insights-journeys.svg)](https://claudskills.com/skills/d365-customer-insights-journeys/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

Security scan

Grade A · scanned 2026-07-06 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/d365-customer-insights-journeys/#security)

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these other picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

Part of Acreator Store — Adam Lankamer's AI tools: PerfectStudio · Ucaption · UTagger · AutoXPoster · TestYourSkills · AutomationFlows · Au Naturel · Telegram @acreatorstore