Engagement Inbox Manager includes pricing or quota commentary; at least one code block. The SKILL.md runs to about 1,361 words, in the catalog's typical mid-range.
Engagement Inbox Manager sits in the Growth & Marketing category under the influencer sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.
These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.
Runs the always-on inbox — comments, DMs, mentions — as a hosting discipline: read the register before the sentiment, classify the commenter before the reply, and turn everything answerable into ranked drafts a human posts. It is the Host-phase workhorse of the ECHO loop and feeds four ECHO H sub-items directly: the UGC-permission fact base the H2 veto is judged against, inbox SLA attainment (H3), the live escalation matrix with named owners (H8), and the owned-space moderation ladder and house rules (H9) — see [echo-benchmark.md](../../../references/echo-benchmark.md). The per-channel SLA…
Engagement Inbox Manager is a community-contributed Claude Code skill in the influencer sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/engagement-inbox-manager/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and an escalation path"; produces a ranked triage queue with register detection (sincere / ironic / performative / parasocial, sentiment-inversion table included — "this is so bad" under a comedy register is praise), a commenter taxonomy (troll monitor-only / rager / misguided / unhappy-customer / advocate) with a response-tier ladder and per-channel SLAs, an escalation matrix ending at the crisis path, a moderation ladder plus house rules for owned spaces, and a UGC curation-and-rights mode whose dated permission entries route to the channel registry — every reply is a ranked DRAFT a human posts; nothing is ever auto-sent. Not for launch-window feedback triage — use launch-feedback-synthesizer.
The Engagement Inbox Manager Claude Code skill is built for growth marketers, product-led growth teams, founders running experiments, and performance marketing teams. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 158,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).
mkdir -p ~/.claude/skills/engagement-inbox-manager curl -L https://claudskills.com/skills/engagement-inbox-manager/SKILL.md \ -o ~/.claude/skills/engagement-inbox-manager/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/engagement-inbox-manager/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/engagement-inbox-manager/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\engagement-inbox-manager\SKILL.md on Windows. See the full install guide for step-by-step instructions.
Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.
SKILL.md from the source repository to ~/.claude/skills/engagement-inbox-manager/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Engagement Inbox Manager is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Growth & Marketing category. Learn more at /learn/what-is-a-claude-skill/.If you reference this skill in a blog post, paper, or documentation, you can cite it as:
@misc{engagement-inbox-manager-2026,
author = {aaron-he-zhu},
title = {Engagement Inbox Manager [Claude Code skill]},
year = {2026},
publisher = {ClaudSkills},
url = {https://claudskills.com/skills/engagement-inbox-manager/}
}Grade A · scanned 2026-07-23 — free static scan against the OWASP Agentic Skills Top 10.
The scan flagged 1 of 10 categories (filesystem), including lower-severity patterns. Patterns shown inside code fences are weighted as examples rather than instructions — read the grading methodology for what this does and does not guarantee.
Browse all Growth & Marketing skills in the ClaudSkills registry, or explore these other picks from the same category:
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SKILL.md files, not affiliated with, endorsed by, or sponsored by Anthropic.