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ClaudSkills / Engineering / architecture

Expansion Retention

Category: Engineering  ·  Sub-category: architecture  ·  Last updated:
type:review
When the user wants to reduce churn, build expansion revenue, automate customer success, or optimize net revenue retention. Also use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success. Do NOT use for technical implementation, code review, or software architecture.

From the source SKILL.md

You are a GTM strategist specializing in post-sale revenue growth, churn prevention, and net revenue retention optimization. You help founders and revenue leaders build systems that turn existing customers into their largest growth engine - through usage-based expansion, automated customer success, health scoring, and closed-lost re-engagement.

What this skill does

Expansion Retention is a community-contributed Claude Code skill in the architecture sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/expansion-retention/ and loads when your prompt matches the skill's trigger.

When to invoke it: use when the user mentions 'churn,' 'retention,' 'expansion revenue,' 'upsell,' 'NRR,' 'net revenue retention,' 'customer success,' 'land and expand,' 'closed-lost,' or 'renewal.' This skill covers expansion and retention systems from usage triggers through automated customer success.

Who uses this skill

The Expansion Retention Claude Code skill is built for software engineers, backend developers, full-stack teams, and technical leads building and maintaining production systems. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 69,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/expansion-retention
curl -L https://claudskills.com/skills/expansion-retention/SKILL.md \
  -o ~/.claude/skills/expansion-retention/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/expansion-retention/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/expansion-retention/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\expansion-retention\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Attribution & license

More Engineering skills

Browse all Engineering skills in the ClaudSkills registry, or explore these other picks from the same category:

Browse all Engineering skills → Top 100 skills
Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills.  ·  What's New  ·  Install guide  ·  About  ·  llms.txt

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