churn-prevention

Quality score: 70/100 · Category: General · Sub-category: general-misc

When the user wants to reduce churn, build cancellation flows, set up save offers, recover failed payments, or implement retention strategies. Also use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it. For post-cancel win-back email sequences, see email-sequence. For in-app upgrade paywalls, see paywall-upgrade-cro.

What this skill does

churn-prevention is a production-ready Claude Code skill (quality score 70/100) in the general-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/mktg-churn-prevention/ and loads when your prompt matches the skill's trigger.

When to invoke it: use when the user mentions 'churn,' 'cancel flow,' 'offboarding,' 'save offer,' 'dunning,' 'failed payment recovery,' 'win-back,' 'retention,' 'exit survey,' 'pause subscription,' 'involuntary churn,' 'people keep canceling,' 'churn rate is too high,' 'how do I keep users,' or 'customers are leaving.' Use this whenever someone is losing subscribers or wants to build systems to prevent it.

Who uses this skill

The churn-prevention skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/mktg-churn-prevention
curl -L https://claudskills.com/skills/mktg-churn-prevention/SKILL.md \
  -o ~/.claude/skills/mktg-churn-prevention/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/mktg-churn-prevention/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/mktg-churn-prevention/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\mktg-churn-prevention\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

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Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt

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