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Pm Customer Interview Coach

Category: Content  ·  Sub-category: content-misc  ·  Last updated:
type:review
Plan, critique, or stress-test a customer-discovery interview against the Mom Test rules. Use when the user is preparing an interview script, reviewing a transcript, debriefing what they "learned," or deciding what to do with a batch of customer conversations. Catches leading questions, fluff-inducing phrasing, compliments mistaken for data, premature zoom into a hypothesized problem, and missed commitment asks. Returns a question-by-question rewrite, a list of what was actually learned vs. imagined, and the next conversation to run.

From the source SKILL.md

Helps a PM extract real signal from customer conversations and avoid the most common false-positive trap in product work: collecting compliments and fluff and convincing yourself you're right when you aren't. Anchored in decision-making/customer-interviews.md (Mom Test rules, three bad-data types, commitment currencies, earlyvangelist signals).

What this skill does

Pm Customer Interview Coach is a community-contributed Claude Code skill in the content-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/pm-customer-interview-coach/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when the user is preparing an interview script, reviewing a transcript, debriefing what they "learned," or deciding what to do with a batch of customer conversations. Catches leading questions, fluff-inducing phrasing, compliments mistaken for data, premature zoom into a hypothesized problem, and missed commitment asks.

Who uses this skill

The Pm Customer Interview Coach Claude Code skill is built for content creators, marketers, copywriters, SEO professionals, and editorial teams. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 69,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/pm-customer-interview-coach
curl -L https://claudskills.com/skills/pm-customer-interview-coach/SKILL.md \
  -o ~/.claude/skills/pm-customer-interview-coach/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/pm-customer-interview-coach/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/pm-customer-interview-coach/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\pm-customer-interview-coach\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Attribution & license

More Content skills

Browse all Content skills in the ClaudSkills registry, or explore these other picks from the same category:

Browse all Content skills → Top 100 skills
Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills.  ·  What's New  ·  Install guide  ·  About  ·  llms.txt

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