ClaudSkills / Science & Research / science-misc

Posthog Customer Deep Dive

Q: What is a Claude Code skill and how does the Posthog Customer Deep Dive skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Posthog Customer Deep Dive is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Science & Research category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Science & Research · Sub-category: science-misc · Last updated: 2026-09-28

Use before emailing a PostHog customer, replying to one, or joining a call, and for any request to research a PostHog account. Fires on "/posthog-customer-deep-dive" and on natural language like "deep dive on X", "look up this customer", "help me reply to Y", "prep me for my call with Z", from an email address, domain, account name, or Vitally account id. Researches the account across Vitally and project 2 usage queries, then drafts an email (first touch, follow-up, or reply) or a call-prep brief, every recommendation carrying a live docs link.

Security AStatic scan found no risk patternsHow grading works ›

From the source SKILL.md

Research an account, then produce an email (first touch, follow-up, or reply), a call-prep brief with its notebook prompt, or for any other ask whatever shape the ask needs on the same research. Output goes to chat. Customer and account systems are read-only: never send, never post, never write to Vitally or PostHog. The only writes are local: config.md during Setup, and a per-run scratchpad (deep-dive-<account>-<HHMM> under the session scratchpad, or /tmp) holding the docs cache, the context file and the gatherer digests. The deliverable is generated once, into chat, and never also written…

What this skill does

Posthog Customer Deep Dive is a community-contributed Claude Code skill in the science-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/posthog-customer-deep-dive/ and loads when your prompt matches the skill's trigger.

Who uses this skill

The Posthog Customer Deep Dive Claude Code skill is built for researchers, data scientists, academics, and analysts working with complex data and scientific literature. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 196,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/posthog-customer-deep-dive
curl -L https://claudskills.com/skills/posthog-customer-deep-dive/SKILL.md \
  -o ~/.claude/skills/posthog-customer-deep-dive/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/posthog-customer-deep-dive/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/posthog-customer-deep-dive/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\posthog-customer-deep-dive\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Posthog Customer Deep Dive Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/posthog-customer-deep-dive/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Posthog Customer Deep Dive skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Posthog Customer Deep Dive skill?

Use Posthog Customer Deep Dive when your Claude Code task falls under the Science & Research category — specifically in the science misc area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Posthog Customer Deep Dive" or describe the task and let Claude pick). Browse related skills at /category/science/.

What is a Claude Code skill and how does the Posthog Customer Deep Dive skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Posthog Customer Deep Dive is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Science & Research category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/PostHog/skills/blob/HEAD/skills/team/onboarding/posthog-customer-deep-dive/SKILL.md
License: MIT
Author: PostHog

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

PostHog. (2026). Posthog Customer Deep Dive [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/posthog-customer-deep-dive/

BibTeX

@misc{posthog-customer-deep-dive-2026,
  author    = {PostHog},
  title     = {Posthog Customer Deep Dive [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/posthog-customer-deep-dive/}
}

Embed this skill

Promote, attribute, or link this skill from your own README, blog post, or documentation. All three snippets are free to use — no sign-up, no API key. More distribution surfaces →

Badge

[![ClaudSkills](https://claudskills.com/badge/posthog-customer-deep-dive.svg)](https://claudskills.com/skills/posthog-customer-deep-dive/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

Security scan

Grade A · scanned 2026-09-28 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/posthog-customer-deep-dive/#security)

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Browse all Science & Research skills → Top 100 skills

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