Review Response Reputation

Handle a brand's review response workflow and reputation management program — draft specific, personalized responses to positive/neutral/negative reviews across Google, Yelp, Facebook, and industry-specific review platforms; design an FTC-compliant review generation program that asks for reviews without incentivizing sentiment; diagnose reputation threats (review bombing, fake-review campaigns, defamatory content); and establish a sustainable sentiment-tracking and response cadence. Hard-enforces FTC Consumer Reviews Rule (16 CFR Part 465, effective Oct 21, 2024) and platform TOS throughout — no fake reviews, no sentiment-gated incentives, no review suppression, no AI-pasted responses. Use this skill whenever a user asks about review responses, reputation management, review strategy, Google review replies, negative review handling, review generation, getting more Google reviews, handling a one-star review, review gating, or when GBP Competitor Audit flagged review volume, rating, freshness, or response rate as a gap. Chains opportunistically with brand-kit.md (tone of voice, business type, services) and gbp-competitor-audit.md (specific review gaps flagged with urgency). When a SearchAtlas MCP is connected, leverages SA tools (rank tracking, brand vault, GBP, OTTO, LLM Visibility) first before falling back to generic web search.

mkdir -p ~/.claude/skills/review-response-reputation
curl -L https://claudskills.com/skills/review-response-reputation/SKILL.md \
  -o ~/.claude/skills/review-response-reputation/SKILL.md

@misc{review-response-reputation-2026,
  author    = {search-atlas-group},
  title     = {Review Response Reputation [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/review-response-reputation/}
}