Sales Cresta

Quality score: 80/100 · Category: Sales · Sub-category: deal-management

type:review

Cresta platform help — enterprise contact center AI with real-time agent assist, AI virtual agents, conversation intelligence, and automated QA. Use when agents need live coaching prompts during customer calls, evaluating Cresta vs Balto or Observe.AI for contact center AI, setting up AI virtual agents to handle voice and chat autonomously, QA team can only review a sample of calls and needs 100% automated scoring, Knowledge Agent not surfacing the right answers during calls, configuring Cresta integrations with Five9 or Genesys or Amazon Connect, or comparing Cresta pricing against other enterprise contact center platforms. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).

What this skill does

Sales Cresta is a well-rated Claude Code skill (quality score 80/100) in the deal-management sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-cresta/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when agents need live coaching prompts during customer calls, evaluating Cresta vs Balto or Observe.AI for contact center AI, setting up AI virtual agents to handle voice and chat autonomously, QA team can only review a sample of calls and needs 100% automated scoring, Knowledge Agent not surfacing the right answers during calls, configuring Cresta integrations with Five9 or Genesys or Amazon Connect, or comparing Cresta pricing against other enterprise contact center platforms.

Who uses this skill

The Sales Cresta skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-cresta
curl -L https://claudskills.com/skills/sales-cresta/SKILL.md \
  -o ~/.claude/skills/sales-cresta/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-cresta/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-cresta/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-cresta\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt