Sales Cresta

Q: What is a Claude Code skill and how does the Sales Cresta skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Sales Cresta is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Sales · Sub-category: deal-management · Last updated: 2026-05-21

type:review

Cresta platform help — enterprise contact center AI with real-time agent assist, AI virtual agents, conversation intelligence, and automated QA. Use when agents need live coaching prompts during customer calls, evaluating Cresta vs Balto or Observe.AI for contact center AI, setting up AI virtual agents to handle voice and chat autonomously, QA team can only review a sample of calls and needs 100% automated scoring, Knowledge Agent not surfacing the right answers during calls, configuring Cresta integrations with Five9 or Genesys or Amazon Connect, or comparing Cresta pricing against other enterprise contact center platforms. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).

About this skill (catalog notes)

Sales Cresta includes worked examples; pricing or quota commentary. The SKILL.md runs to about 1,346 words, in the catalog's typical mid-range.

License: MIT
Indexed lastmod: 2026-05-21
Catalog position: Sales · deal-management
Indexed related skills: 10

How Sales Cresta fits the catalog

Sales Cresta sits in the Sales category under the deal-management sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

What this skill does

Sales Cresta is a community-contributed Claude Code skill in the deal-management sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-cresta/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when agents need live coaching prompts during customer calls, evaluating Cresta vs Balto or Observe.AI for contact center AI, setting up AI virtual agents to handle voice and chat autonomously, QA team can only review a sample of calls and needs 100% automated scoring, Knowledge Agent not surfacing the right answers during calls, configuring Cresta integrations with Five9 or Genesys or Amazon Connect, or comparing Cresta pricing against other enterprise contact center platforms.

Who uses this skill

The Sales Cresta Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 117,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-cresta
curl -L https://claudskills.com/skills/sales-cresta/SKILL.md \
  -o ~/.claude/skills/sales-cresta/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-cresta/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-cresta/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-cresta\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Sales Cresta Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/sales-cresta/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Sales Cresta skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Sales Cresta skill?

Use Sales Cresta when your Claude Code task falls under the Sales category — specifically in the deal management area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Sales Cresta" or describe the task and let Claude pick). Browse related skills at /category/sales/.

What is a Claude Code skill and how does the Sales Cresta skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Sales Cresta is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

License: MIT

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

ClaudSkills. (2026). Sales Cresta [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/sales-cresta/

BibTeX

@misc{sales-cresta-2026,
  author    = {ClaudSkills},
  title     = {Sales Cresta [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/sales-cresta/}
}

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Badge

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Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

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