Claude Code Skills·Claude Skills·The open SKILL.md registry for Claude
ClaudSkills / Sales / customer-success

Sales Customer Feedback

Category: Sales  ·  Sub-category: customer-success  ·  Last updated:
type:review
Customer feedback, NPS, CSAT, CES, Voice of Customer strategy across platforms — survey design, response rate optimization, closed-loop feedback, text analytics, benchmarking, program governance. Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).

About this skill (catalog notes)

Sales Customer Feedback includes worked examples; pricing or quota commentary. At roughly 2,377 words the SKILL.md is on the longer end of the catalog distribution.

License
MIT
Indexed lastmod
Catalog position
Sales · customer-success
Indexed related skills
10

How Sales Customer Feedback fits the catalog

Sales Customer Feedback sits in the Sales category under the customer-success sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

From the source SKILL.md

Help the user design, optimize, and act on customer feedback programs — from choosing the right CX metrics and survey tools through improving response rates, building closed-loop workflows, and proving ROI.

What this skill does

Sales Customer Feedback is a community-contributed Claude Code skill in the customer-success sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-customer-feedback/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).

Who uses this skill

The Sales Customer Feedback Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 117,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-customer-feedback
curl -L https://claudskills.com/skills/sales-customer-feedback/SKILL.md \
  -o ~/.claude/skills/sales-customer-feedback/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-customer-feedback/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-customer-feedback/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-customer-feedback\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Telegram

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Sales Customer Feedback Claude Code skill?
Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/sales-customer-feedback/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.
What does the Sales Customer Feedback skill do?
Customer feedback, NPS, CSAT, CES, Voice of Customer strategy across platforms — survey design, response rate optimization, closed-loop feedback, text analytics, benchmarking, program governance. Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).
Is this skill free to install?
Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.
When should I use the Sales Customer Feedback skill?
Use Sales Customer Feedback when your Claude Code task falls under the Sales category — specifically in the customer success area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Sales Customer Feedback" or describe the task and let Claude pick). Browse related skills at /category/sales/.
What is a Claude Code skill and how does the Sales Customer Feedback skill fit in?
A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Sales Customer Feedback is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA
ClaudSkills. (2026). Sales Customer Feedback [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/sales-customer-feedback/
BibTeX
@misc{sales-customer-feedback-2026,
  author    = {ClaudSkills},
  title     = {Sales Customer Feedback [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/sales-customer-feedback/}
}

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Browse all Sales skills in the ClaudSkills registry, or explore these other picks from the same category:

Browse all Sales skills → Top 100 skills
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