Sales Customer Feedback

Quality score: 80/100 · Category: Sales · Sub-category: customer-success

type:review

Customer feedback, NPS, CSAT, CES, Voice of Customer strategy across platforms — survey design, response rate optimization, closed-loop feedback, text analytics, benchmarking, program governance. Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).

What this skill does

Sales Customer Feedback is a well-rated Claude Code skill (quality score 80/100) in the customer-success sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-customer-feedback/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when NPS scores are stagnant, survey response rates are low, feedback isn't driving action, unsure which CX metric to use, need to design a VoC program, comparing feedback tools (Medallia vs Qualtrics vs SurveyMonkey vs Typeform), or customers feel over-surveyed. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or in-app message surveys (use /sales-in-app-messaging).

Who uses this skill

The Sales Customer Feedback skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-customer-feedback
curl -L https://claudskills.com/skills/sales-customer-feedback/SKILL.md \
  -o ~/.claude/skills/sales-customer-feedback/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-customer-feedback/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-customer-feedback/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-customer-feedback\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt