Sales Customer Success is a well-rated Claude Code skill (quality score 80/100) in the customer-success sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-customer-success/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when health scores aren't predicting churn, customers are churning and you don't know why, onboarding takes too long, expansion revenue is flat, need to design CS playbooks, choosing between Vitally vs Gainsight vs ChurnZero vs Totango, NRR is declining, or building a CS team from scratch. Do NOT use for NPS/CSAT survey methodology (use /sales-customer-feedback) or ecommerce visitor identity resolution (use /sales-retention).
The Sales Customer Success skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.
mkdir -p ~/.claude/skills/sales-customer-success curl -L https://claudskills.com/skills/sales-customer-success/SKILL.md \ -o ~/.claude/skills/sales-customer-success/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-customer-success/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/sales-customer-success/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-customer-success\SKILL.md on Windows. See the full install guide for step-by-step instructions.
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category: