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ClaudSkills / Sales / crm-systems

Sales Lookback

Category: Sales  ·  Sub-category: crm-systems  ·  Last updated:
Lookback (lookback.com) platform help — a self-serve, video-first user research platform for live/moderated studies: real-time interviews and usability tests with observer rooms (\"behind the glass\"), timestamped notes and findings, highlight reels, unmoderated self-tests with AI follow-ups, mobile screen-and-gesture recording via the Participate app, transcripts, and Eureka AI analysis. It has no participant panel of its own (recruit via User Interviews or bring your own) and is UI-first — no self-serve REST API/webhooks, only a partner Recruitment API and an MCP/Discover surface. Use when setting up a Lookback moderated interview or usability study, fixing participant no-shows from the Chrome plugin or Participate-app install, debugging dropped connections or audio/video cutting out mid-session, or picking a plan by sessions. Do NOT use for comparing research tools or the validate-before-building method (use /sales-idea-validation), or existing NPS/CSAT feedback (use /sales-customer-feedback).
Security AStatic scan found no risk patternsHow grading works ›

About this skill (catalog notes)

Sales Lookback includes worked examples; pricing or quota commentary. At roughly 2,182 words the SKILL.md is on the longer end of the catalog distribution.

Original author
sales-skills
Indexed lastmod
Catalog position
Sales · crm-systems
Indexed related skills
10

How Sales Lookback fits the catalog

Sales Lookback sits in the Sales category under the crm-systems sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

Is Sales Lookback safe to install?

A free static scan against the OWASP Agentic Skills Top 10 found no risk patterns in Sales Lookback’s SKILL.md — no data-exfiltration, prompt-injection, or unexpected-execution signatures. The full security scan is below.

Installing & verifying

Installing Sales Lookback writes its SKILL.md to ~/.claude/skills/sales-lookback/SKILL.md; Claude Code discovers it automatically on the next session — no restart flag needed. It declares no allowed-tools restriction, so it inherits your session’s existing tool access rather than narrowing it. To confirm it loaded, ask Claude to list its available skills — sales-lookback should appear by name.

What Sales Lookback needs to run

External services
The SKILL.md references pricing, quota, or rate limits — it likely calls a paid or rate-limited API. Check the source before wiring it into unattended automation.
Depth
~2,182 words, substantial — top of the catalog distribution.

When to reach for it

There are 10 related skills in Sales — a two-minute scan of the alternatives usually confirms whether Sales Lookback is the right pick.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

From the source SKILL.md

Lookback (lookback.com) is a self-serve, video-first user research platform built around the live moderated session — real-time 1:1 interviews and usability tests with observer rooms ("behind the glass"), timestamped notes, and AI-assisted note-taking — plus unmoderated self-tests (task recordings with AI follow-ups). Its recognized strength is mobile screen-and-gesture recording through the Participate app (iOS/Android). It runs the study; it does not sell a participant panel of its own (recruit through the User Interviews integration or bring your own users).

What this skill does

Sales Lookback is a community-contributed Claude Code skill in the crm-systems sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-lookback/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when setting up a Lookback moderated interview or usability study, fixing participant no-shows from the Chrome plugin or Participate-app install, debugging dropped connections or audio/video cutting out mid-session, or picking a plan by sessions. Do NOT use for comparing research tools or the validate-before-building method (use /sales-idea-validation), or existing NPS/CSAT feedback (use /sales-customer-feedback).

Who uses this skill

The Sales Lookback Claude Code skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 178,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-lookback
curl -L https://claudskills.com/skills/sales-lookback/SKILL.md \
  -o ~/.claude/skills/sales-lookback/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-lookback/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-lookback/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-lookback\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Telegram

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

Frequently asked questions

How do I install the Sales Lookback Claude Code skill?
Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/sales-lookback/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.
What does the Sales Lookback skill do?
Lookback (lookback.com) platform help — a self-serve, video-first user research platform for live/moderated studies: real-time interviews and usability tests with observer rooms (\"behind the glass\"), timestamped notes and findings, highlight reels, unmoderated self-tests with AI follow-ups, mobile screen-and-gesture recording via the Participate app, transcripts, and Eureka AI analysis. It has no participant panel of its own (recruit via User Interviews or bring your own) and is UI-first — no self-serve REST API/webhooks, only a partner Recruitment API and an MCP/Discover surface. Use when setting up a Lookback moderated interview or usability study, fixing participant no-shows from the Chrome plugin or Participate-app install, debugging dropped connections or audio/video cutting out mid-session, or picking a plan by sessions. Do NOT use for comparing research tools or the validate-before-building method (use /sales-idea-validation), or existing NPS/CSAT feedback (use /sales-customer-feedback).
Is this skill free to install?
Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.
When should I use the Sales Lookback skill?
Use Sales Lookback when your Claude Code task falls under the Sales category — specifically in the crm systems area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Sales Lookback" or describe the task and let Claude pick). Browse related skills at /category/sales/.
What is a Claude Code skill and how does the Sales Lookback skill fit in?
A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Sales Lookback is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Sales category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA
sales-skills. (2026). Sales Lookback [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/sales-lookback/
BibTeX
@misc{sales-lookback-2026,
  author    = {sales-skills},
  title     = {Sales Lookback [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/sales-lookback/}
}

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Security scan

Grade A · scanned 2026-08-08 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

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Browse all Sales skills → Top 100 skills
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