Sales Medallia

Quality score: 80/100 · Category: Sales · Sub-category: customer-success

Medallia platform help — Experience Cloud, NPS/CSAT/CES surveys, digital experience analytics (DXA), contact center intelligence, employee listening, experience orchestration, Frontline-Ready AI, REST + GraphQL APIs. Use when survey response rates are low, dashboards aren't showing the data you need, NPS scores are stagnant, feedback isn't reaching the right teams, DXA session recordings aren't capturing correctly, contact center quality scores seem off, API imports are failing, or you're comparing Medallia vs Qualtrics. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or general NPS/CSAT strategy across tools (use /sales-customer-feedback).

What this skill does

Sales Medallia is a well-rated Claude Code skill (quality score 80/100) in the customer-success sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-medallia/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when survey response rates are low, dashboards aren't showing the data you need, NPS scores are stagnant, feedback isn't reaching the right teams, DXA session recordings aren't capturing correctly, contact center quality scores seem off, API imports are failing, or you're comparing Medallia vs Qualtrics. Do NOT use for product review collection like Trustpilot or G2 (use /sales-customer-reviews) or general NPS/CSAT strategy across tools (use /sales-customer-feedback).

Who uses this skill

The Sales Medallia skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-medallia
curl -L https://claudskills.com/skills/sales-medallia/SKILL.md \
  -o ~/.claude/skills/sales-medallia/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-medallia/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-medallia/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-medallia\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt