Sales Uniphore

Quality score: 80/100 · Category: Sales · Sub-category: sales-enablement

Uniphore platform help — Business AI Cloud for enterprise contact centers with conversation intelligence, real-time agent assist (U-Assist), automated QA, CSATai predictive scoring, Emotion AI, self-service virtual agents, and CDP (ActionIQ). Use when setting up Uniphore conversation analytics, configuring U-Assist real-time guidance, building automated QA scorecards on 100% of calls, using CSATai to replace CSAT surveys, deploying Emotion AI for sentiment detection, integrating Uniphore with Genesys or Salesforce or Five9, comparing Uniphore vs NICE vs Verint vs Observe.AI, or troubleshooting ActionIQ CDP segments. Do NOT use for CCaaS platform comparison (use /sales-ccaas-selection) or general coaching strategy (use /sales-coaching).

What this skill does

Sales Uniphore is a well-rated Claude Code skill (quality score 80/100) in the sales-enablement sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-uniphore/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when setting up Uniphore conversation analytics, configuring U-Assist real-time guidance, building automated QA scorecards on 100% of calls, using CSATai to replace CSAT surveys, deploying Emotion AI for sentiment detection, integrating Uniphore with Genesys or Salesforce or Five9, comparing Uniphore vs NICE vs Verint vs Observe.AI, or troubleshooting ActionIQ CDP segments.

Who uses this skill

The Sales Uniphore skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-uniphore
curl -L https://claudskills.com/skills/sales-uniphore/SKILL.md \
  -o ~/.claude/skills/sales-uniphore/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-uniphore/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-uniphore/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-uniphore\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

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Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt