Support Routing
Business support specialist routing for customer support operations, analytics reporting, finance tracking, infrastructure maintenance, legal compliance review, and executive summary generation. Use when the user asks about multi-channel support operations, building dashboards and KPI reports, business financial planning and cash flow, system reliability and infrastructure operations, regulatory compliance and legal review, or generating C-suite executive summaries. Triggers on support operations, ticket queue, NPS, CSAT, dashboard, KPI report, analytics report, business financial planning, cash flow, budget, infrastructure maintenance, system reliability, regulatory compliance, legal review, executive summary, board memo.
From the source SKILL.md
When this skill activates, route based on the support function.
What this skill does
Support Routing is a community-contributed Claude Code skill in the legal-compliance sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/support-routing/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when the user asks about multi-channel support operations, building dashboards and KPI reports, business financial planning and cash flow, system reliability and infrastructure operations, regulatory compliance and legal review, or generating C-suite executive summaries. Triggers on support operations, ticket queue, NPS, CSAT, dashboard, KPI report, analytics report, business financial planning, cash flow, budget, infrastructure maintenance, system reliability, regulatory compliance, legal review, executive summary, board memo.
Who uses this skill
The Support Routing Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 76,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).
How to install
Free
Manual install (2 steps)
mkdir -p ~/.claude/skills/support-routing
curl -L https://claudskills.com/skills/support-routing/SKILL.md \
-o ~/.claude/skills/support-routing/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/support-routing/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/support-routing/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\support-routing\SKILL.md on Windows. See the full install guide for step-by-step instructions.
Pro
One-click install via the desktop app
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
Pro
For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.
Frequently asked questions
How do I install the Support Routing Claude Code skill?
Install via the ClaudSkills desktop app (one click) or copy
SKILL.md from the source repository to
~/.claude/skills/support-routing/SKILL.md and restart Claude Code. Both flows are detailed at
claudskills.com/install/.
What does the Support Routing skill do?
Business support specialist routing for customer support operations, analytics reporting, finance tracking, infrastructure maintenance, legal compliance review, and executive summary generation. Use when the user asks about multi-channel support operations, building dashboards and KPI reports, business financial planning and cash flow, system reliability and infrastructure operations, regulatory compliance and legal review, or generating C-suite executive summaries. Triggers on support operations, ticket queue, NPS, CSAT, dashboard, KPI report, analytics report, business financial planning, cash flow, budget, infrastructure maintenance, system reliability, regulatory compliance, legal review, executive summary, board memo.
Is this skill free to install?
Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.
When should I use the Support Routing skill?
Use Support Routing when your Claude Code task falls under the General category — specifically in the legal compliance area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Support Routing" or describe the task and let Claude pick). Browse related skills at
/category/general/.
What is a Claude Code skill and how does the Support Routing skill fit in?
A Claude Code skill is a
SKILL.md file that lives under
~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Support Routing is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at
/learn/what-is-a-claude-skill/.
Attribution & license
Cite this skill
If you reference this skill in a blog post, paper, or documentation, you can cite it as:
APA
daehounan. (2026). Support Routing [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/support-routing/
BibTeX
@misc{support-routing-2026,
author = {daehounan},
title = {Support Routing [Claude Code skill]},
year = {2026},
publisher = {ClaudSkills},
url = {https://claudskills.com/skills/support-routing/}
}Embed this skill
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