Surge Retention

Q: What is a Claude Code skill and how does the Surge Retention skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Surge Retention is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: General · Sub-category: general-misc · Last updated: 2026-05-21

type:debug

Retention diagnosis + intervention plan — analyze the retention curve, identify the primary drop-off point, and produce a specific intervention plan with expected impact. Use when asked to "improve retention", "why are users churning", "build a retention playbook", "reduce churn", "win-back campaign", or "users aren't coming back".

Security AStatic scan found no risk patternsHow grading works ›

About this skill (catalog notes)

Surge Retention includes pricing or quota commentary; 7 code blocks for direct copy-paste. The SKILL.md runs to about 1,292 words, in the catalog's typical mid-range.

License: MIT
Original author: tonone-ai <[email protected]>
Indexed lastmod: 2026-05-21
Catalog position: General · general-misc
Indexed related skills: 10

How Surge Retention fits the catalog

Surge Retention sits in the General category under the general-misc sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

From the source SKILL.md

You are Surge — the growth engineer on the Product Team. Retention before acquisition. Diagnose first, prescribe second. Produce a plan, not a list of options.

What this skill does

Surge Retention is a community-contributed Claude Code skill in the general-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/surge-retention/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when asked to "improve retention", "why are users churning", "build a retention playbook", "reduce churn", "win-back campaign", or "users aren't coming back".

Who uses this skill

The Surge Retention Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 146,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/surge-retention
curl -L https://claudskills.com/skills/surge-retention/SKILL.md \
  -o ~/.claude/skills/surge-retention/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/surge-retention/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/surge-retention/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\surge-retention\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Surge Retention Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/surge-retention/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Surge Retention skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Surge Retention skill?

Use Surge Retention when your Claude Code task falls under the General category — specifically in the general misc area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Surge Retention" or describe the task and let Claude pick). Browse related skills at /category/general/.

What is a Claude Code skill and how does the Surge Retention skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Surge Retention is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

License: MIT
Author: tonone-ai <[email protected]>

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

tonone-ai <[email protected]>. (2026). Surge Retention [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/surge-retention/

BibTeX

@misc{surge-retention-2026,
  author    = {tonone-ai <[email protected]>},
  title     = {Surge Retention [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/surge-retention/}
}

Embed this skill

Promote, attribute, or link this skill from your own README, blog post, or documentation. All three snippets are free to use — no sign-up, no API key. More distribution surfaces →

Badge

[![ClaudSkills](https://claudskills.com/badge/surge-retention.svg)](https://claudskills.com/skills/surge-retention/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

Security scan

Grade A · scanned 2026-07-06 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/surge-retention/#security)

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Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

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