User Journey Map

Q: What is a Claude Code skill and how does the User Journey Map skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. User Journey Map is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Product category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: Product · Sub-category: ux-research · Last updated: 2026-07-12

Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.

Security AStatic scan found no risk patternsHow grading works ›

From the source SKILL.md

A journey map shows the experience from the user's side — the steps they take, and how good or bad each one feels — so friction becomes visible. This skill turns a described experience into a Mermaid journey diagram (phases → tasks with satisfaction scores) and then calls out where the experience breaks down and what to fix.

What this skill does

User Journey Map is a community-contributed Claude Code skill in the ux-research sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/user-journey-map/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.

Who uses this skill

The User Journey Map Claude Code skill is built for product managers, product designers, and cross-functional teams planning, shipping, and measuring product features. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 150,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/user-journey-map
curl -L https://claudskills.com/skills/user-journey-map/SKILL.md \
  -o ~/.claude/skills/user-journey-map/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/user-journey-map/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/user-journey-map/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\user-journey-map\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the User Journey Map Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/user-journey-map/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the User Journey Map skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the User Journey Map skill?

Use User Journey Map when your Claude Code task falls under the Product category — specifically in the ux research area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use User Journey Map" or describe the task and let Claude pick). Browse related skills at /category/product/.

What is a Claude Code skill and how does the User Journey Map skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. User Journey Map is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the Product category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/mohitagw15856/pm-claude-skills/blob/HEAD/plugins/pm-visuals/skills/user-journey-map/SKILL.md
License: MIT
Author: mohitagw15856
Website: https://mohitagw15856.github.io/pm-claude-skills/

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

mohitagw15856. (2026). User Journey Map [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/user-journey-map/

BibTeX

@misc{user-journey-map-2026,
  author    = {mohitagw15856},
  title     = {User Journey Map [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/user-journey-map/}
}

Embed this skill

Promote, attribute, or link this skill from your own README, blog post, or documentation. All three snippets are free to use — no sign-up, no API key. More distribution surfaces →

Badge

[![ClaudSkills](https://claudskills.com/badge/user-journey-map.svg)](https://claudskills.com/skills/user-journey-map/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

Security scan

Grade A · scanned 2026-07-12 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/user-journey-map/#security)

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Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

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