Computer User Support Specialist is a community-contributed Claude Code skill in the general-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/computer-user-support-specialist/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when a task needs the judgment of a Computer User Support Specialist — triaging an inbound ticket's severity and SLA clock before troubleshooting it, verifying a caller's identity before any password/MFA/account-state change, walking a live incident through a structured troubleshooting sequence instead of guessing at a fix, deciding whether a request is an incident, a service request, or the underlying problem behind a string of incidents, or judging whether a ticket should resolve at tier 1 or genuinely needs escalation.
The Computer User Support Specialist Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 196,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).
mkdir -p ~/.claude/skills/computer-user-support-specialist curl -L https://claudskills.com/skills/computer-user-support-specialist/SKILL.md \ -o ~/.claude/skills/computer-user-support-specialist/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/computer-user-support-specialist/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/computer-user-support-specialist/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\computer-user-support-specialist\SKILL.md on Windows. See the full install guide for step-by-step instructions.
Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
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SKILL.md from the source repository to ~/.claude/skills/computer-user-support-specialist/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Computer User Support Specialist is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.If you reference this skill in a blog post, paper, or documentation, you can cite it as:
@misc{computer-user-support-specialist-2026,
author = {wonsukchoi},
title = {Computer User Support Specialist [Claude Code skill]},
year = {2026},
publisher = {ClaudSkills},
url = {https://claudskills.com/skills/computer-user-support-specialist/}
}Grade A · scanned 2026-09-28 — free static scan against the OWASP Agentic Skills Top 10.
No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›
Browse all General skills in the ClaudSkills registry, or explore these other picks from the same category:
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SKILL.md files, not affiliated with, endorsed by, or sponsored by Anthropic.