ClaudSkills / General / orchestration-frameworks

Customer Feedback Triage

Q: What is a Claude Code skill and how does the Customer Feedback Triage skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Feedback Triage is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: General · Sub-category: orchestration-frameworks · Last updated: 2026-06-02

Inbound customer-feedback triage system. Categorize, deduplicate, score, and respond to feature requests from support, sales, NPS, in-app feedback, and exec asks. Feeds a clean signal into prioritization-frameworks.

About this skill (catalog notes)

Customer Feedback Triage includes explicit scope boundaries (an explicit 'when not to use' or 'out of scope' section); pricing or quota commentary; at least one code block. At roughly 2,899 words the SKILL.md is on the longer end of the catalog distribution.

Source: borghei.github.io/Claude-Skills
Original author: borghei
Indexed lastmod: 2026-06-02
Catalog position: General · orchestration-frameworks
Indexed related skills: 10

How Customer Feedback Triage fits the catalog

Customer Feedback Triage sits in the General category under the orchestration-frameworks sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

What this skill does

Customer Feedback Triage is a community-contributed Claude Code skill in the orchestration-frameworks sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/customer-feedback-triage/ and loads when your prompt matches the skill's trigger.

Who uses this skill

The Customer Feedback Triage Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 85,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/customer-feedback-triage
curl -L https://claudskills.com/skills/customer-feedback-triage/SKILL.md \
  -o ~/.claude/skills/customer-feedback-triage/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/customer-feedback-triage/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/customer-feedback-triage/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\customer-feedback-triage\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Customer Feedback Triage Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/customer-feedback-triage/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Customer Feedback Triage skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Customer Feedback Triage skill?

Use Customer Feedback Triage when your Claude Code task falls under the General category — specifically in the orchestration frameworks area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Customer Feedback Triage" or describe the task and let Claude pick). Browse related skills at /category/general/.

What is a Claude Code skill and how does the Customer Feedback Triage skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Feedback Triage is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/borghei/Claude-Skills/blob/HEAD/project-management/execution/customer-feedback-triage/SKILL.md
Author: borghei
Website: https://borghei.github.io/Claude-Skills

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

borghei. (2026). Customer Feedback Triage [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/customer-feedback-triage/

BibTeX

@misc{customer-feedback-triage-2026,
  author    = {borghei},
  title     = {Customer Feedback Triage [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/customer-feedback-triage/}
}

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Badge

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