Customer Interview Script

Q: What is a Claude Code skill and how does the Customer Interview Script skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Interview Script is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: General · Sub-category: business-ops · Last updated: 2026-06-02

Run high-signal customer discovery interviews using a scripted question hierarchy, behavior-over-opinion probes, and rapport techniques drawn from Portigal, Torres, Fitzpatrick, and Lewis Lin.

About this skill (catalog notes)

Customer Interview Script includes pricing or quota commentary; at least one code block. At roughly 2,900 words the SKILL.md is on the longer end of the catalog distribution.

Source: borghei.github.io/Claude-Skills
Original author: borghei
Indexed lastmod: 2026-06-02
Catalog position: General · business-ops
Indexed related skills: 10

How Customer Interview Script fits the catalog

Customer Interview Script sits in the General category under the business-ops sub-topic in the ClaudSkills catalog. There are 10 related skills indexed alongside it; comparing a few before installing usually reveals which fits your workflow best.

These notes are auto-generated from features detected in the SKILL.md file and from this catalog's structure — they aren't part of the source repository.

What this skill does

Customer Interview Script is a community-contributed Claude Code skill in the business-ops sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/customer-interview-script/ and loads when your prompt matches the skill's trigger.

Who uses this skill

The Customer Interview Script Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 85,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/customer-interview-script
curl -L https://claudskills.com/skills/customer-interview-script/SKILL.md \
  -o ~/.claude/skills/customer-interview-script/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/customer-interview-script/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/customer-interview-script/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\customer-interview-script\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Customer Interview Script Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/customer-interview-script/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Customer Interview Script skill do?

Run high-signal customer discovery interviews using a scripted question hierarchy, behavior-over-opinion probes, and rapport techniques drawn from Portigal, Torres, Fitzpatrick, and Lewis Lin.

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Customer Interview Script skill?

Use Customer Interview Script when your Claude Code task falls under the General category — specifically in the business ops area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Customer Interview Script" or describe the task and let Claude pick). Browse related skills at /category/general/.

What is a Claude Code skill and how does the Customer Interview Script skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Customer Interview Script is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/borghei/Claude-Skills/blob/HEAD/project-management/discovery/customer-interview-script/SKILL.md
Author: borghei
Website: https://borghei.github.io/Claude-Skills

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

borghei. (2026). Customer Interview Script [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/customer-interview-script/

BibTeX

@misc{customer-interview-script-2026,
  author    = {borghei},
  title     = {Customer Interview Script [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/customer-interview-script/}
}

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Badge

[![ClaudSkills](https://claudskills.com/badge/customer-interview-script.svg)](https://claudskills.com/skills/customer-interview-script/?utm_source=badge&utm_medium=readme&utm_campaign=skill_badge)

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