The strongest copy isn't invented — it's overheard. "Join the conversation already happening in the customer's head" (Robert Collier). Before writing, harvest the customer's literal language: the words they use for the problem, the outcome, and the alternatives — and the words they don't use. Then write in their register, not yours. This is the antidote to "generic marketing soup" and the curse of knowledge.
Find The Customers Words is a community-contributed Claude Code skill in the general-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/find-the-customers-words/ and loads when your prompt matches the skill's trigger.
The Find The Customers Words Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 146,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).
mkdir -p ~/.claude/skills/find-the-customers-words curl -L https://claudskills.com/skills/find-the-customers-words/SKILL.md \ -o ~/.claude/skills/find-the-customers-words/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/find-the-customers-words/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/find-the-customers-words/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\find-the-customers-words\SKILL.md on Windows. See the full install guide for step-by-step instructions.
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The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
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SKILL.md from the source repository to ~/.claude/skills/find-the-customers-words/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Find The Customers Words is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.If you reference this skill in a blog post, paper, or documentation, you can cite it as:
@misc{find-the-customers-words-2026,
author = {wastedcode},
title = {Find The Customers Words [Claude Code skill]},
year = {2026},
publisher = {ClaudSkills},
url = {https://claudskills.com/skills/find-the-customers-words/}
}Grade A · scanned 2026-07-06 — free static scan against the OWASP Agentic Skills Top 10.
No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›
Browse all General skills in the ClaudSkills registry, or explore these other picks from the same category:
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SKILL.md files, not affiliated with, endorsed by, or sponsored by Anthropic.