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Journey Map

Category: General  ·  Sub-category: general-misc  ·  Last updated:
Create customer journey maps for user flows and workflows. Use when the user asks to "map the journey", "analyze user flow", "document the workflow", "trace the path", or needs to understand end-to-end user experiences.

From the source SKILL.md

Map customer journeys to understand end-to-end user experiences, identify pain points, and discover opportunities for improvement.

What this skill does

Journey Map is a community-contributed Claude Code skill in the general-misc sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/journey-map/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when the user asks to "map the journey", "analyze user flow", "document the workflow", "trace the path", or needs to understand end-to-end user experiences.

Who uses this skill

The Journey Map Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 70,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/journey-map
curl -L https://claudskills.com/skills/journey-map/SKILL.md \
  -o ~/.claude/skills/journey-map/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/journey-map/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/journey-map/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\journey-map\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA
ClaudSkills. (2026). Journey Map [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/journey-map/
BibTeX
@misc{journey-map-2026,
  author    = {ClaudSkills},
  title     = {Journey Map [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/journey-map/}
}

Embed this skill

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<script>
<script src="https://claudskills.com/embed/journey-map.js" async></script>
<iframe>
<iframe src="https://claudskills.com/embed/journey-map.html" width="100%" height="160" frameborder="0" loading="lazy" title="ClaudSkills: Journey Map"></iframe>

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Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills.  ·  What's New  ·  Install guide  ·  About  ·  llms.txt

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