Oncall Triage

Q: What is a Claude Code skill and how does the Oncall Triage skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Oncall Triage is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at https://claudskills.com/learn/what-is-skill-md/.

Category: General · Sub-category: integrations · Last updated: 2026-06-17

Use when the user is triaging what is actively paging in Grafana OnCall, or asks about active alert groups, acknowledging or silencing or resolving fires, on-call queue, or "what's paging right now". Trigger on phrases like "what's paging", "on-call alerts", "ack this", "silence the page", "what's firing in OnCall", "show me active pages", or any reference to OnCall alert groups. For root cause of why a Grafana alert rule is evaluating (rule-side, pre-routing) use investigate-alert. For schedules, integrations, or escalation chains use the gcx skill.

Security AStatic scan found no risk patternsHow grading works ›

From the source SKILL.md

OnCall alert groups are post-routing aggregations of alert deliveries — they answer "what is paging right now?". Grafana alert rules (under gcx alert rules) answer "why is rule X evaluating to firing?". This skill covers the OnCall side and pivots out when needed.

What this skill does

Oncall Triage is a community-contributed Claude Code skill in the integrations sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/oncall-triage/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when the user is triaging what is actively paging in Grafana OnCall, or asks about active alert groups, acknowledging or silencing or resolving fires, on-call queue, or "what's paging right now". Trigger on phrases like "what's paging", "on-call alerts", "ack this", "silence the page", "what's firing in OnCall", "show me active pages", or any reference to OnCall alert groups.

Who uses this skill

The Oncall Triage Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 146,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/oncall-triage
curl -L https://claudskills.com/skills/oncall-triage/SKILL.md \
  -o ~/.claude/skills/oncall-triage/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/oncall-triage/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/oncall-triage/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\oncall-triage\SKILL.md on Windows. See the full install guide for step-by-step instructions.

📱 Install from your phone or desktop Telegram

Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

See pricing → Download desktop app

Frequently asked questions

How do I install the Oncall Triage Claude Code skill?

Install via the ClaudSkills desktop app (one click) or copy SKILL.md from the source repository to ~/.claude/skills/oncall-triage/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.

What does the Oncall Triage skill do?

Is this skill free to install?

Yes. ClaudSkills is an open registry — every skill keeps its source repository's license, and manual install via copy is free. ClaudSkills Pro ($9/mo, $79/yr, or $149 one-time) adds one-click install via the desktop app and a multi-signal Quality Score.

When should I use the Oncall Triage skill?

Use Oncall Triage when your Claude Code task falls under the General category — specifically in the integrations area. Claude Code auto-discovers installed skills and invokes the right one based on the task description, so you can also ask Claude directly (e.g. "use Oncall Triage" or describe the task and let Claude pick). Browse related skills at /category/general/.

What is a Claude Code skill and how does the Oncall Triage skill fit in?

A Claude Code skill is a SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Oncall Triage is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.

Attribution & license

Source: https://github.com/grafana/gcx/blob/HEAD/claude-plugin/skills/oncall-triage/SKILL.md
License: Apache-2.0
Author: grafana

Cite this skill

If you reference this skill in a blog post, paper, or documentation, you can cite it as:

APA

grafana. (2026). Oncall Triage [Claude Code skill]. ClaudSkills. https://claudskills.com/skills/oncall-triage/

BibTeX

@misc{oncall-triage-2026,
  author    = {grafana},
  title     = {Oncall Triage [Claude Code skill]},
  year      = {2026},
  publisher = {ClaudSkills},
  url       = {https://claudskills.com/skills/oncall-triage/}
}

Embed this skill

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Badge

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Security scan

Grade A · scanned 2026-07-06 — free static scan against the OWASP Agentic Skills Top 10.

No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›

✓ Prompt injection
✓ Data exfiltration
✓ Supply chain
✓ Reverse shell
✓ Credentials
✓ Execution
✓ Filesystem
✓ Persistence
✓ Obfuscation
✓ Network

Show this grade on your repo (click to copy):

[![Security: A](https://img.shields.io/badge/Security-A-2e7d32)](https://claudskills.com/skills/oncall-triage/#security)

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Part of ClaudSkills — the open registry for Claude Skills & Claude Code Skills. · What's New · Install guide · About · llms.txt

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