Raw RMA data lies: it mixes buyer's remorse, user error, and shipping damage in with real design and manufacturing defects. This skill turns returns into decisions — triage first so the Pareto is of verified failure modes, run the top modes through 8D discipline (contain now, root-cause properly, correct permanently), and price each mode in cost-of-quality terms so the fix competes for resources on money, not anecdote.
Rma Failure Analysis is a community-contributed Claude Code skill in the operations sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/rma-failure-analysis/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when asked to analyse RMA data, investigate field returns, run failure analysis on returned units, write an 8D report, or figure out why return rates are climbing. Produces a failure-analysis report with a triage-clean Pareto, 8D actions, and the cost case for fixing each mode.
The Rma Failure Analysis Claude Code skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It's part of ClaudSkills (also referred to as Claude Skills or Claude Code Skills) — the open community-curated registry of 174,000+ SKILL.md files for Anthropic's Claude Code agent and the wider Claude ecosystem (Claude API, Claude Agent SDK).
mkdir -p ~/.claude/skills/rma-failure-analysis curl -L https://claudskills.com/skills/rma-failure-analysis/SKILL.md \ -o ~/.claude/skills/rma-failure-analysis/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/rma-failure-analysis/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/rma-failure-analysis/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\rma-failure-analysis\SKILL.md on Windows. See the full install guide for step-by-step instructions.
Open @claudskills_bot on Telegram, tap Open Desktop App, and the desktop app installs this skill for you. Or share the bot link with a colleague — they get the same one-tap install. Learn more →
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.
SKILL.md from the source repository to ~/.claude/skills/rma-failure-analysis/SKILL.md and restart Claude Code. Both flows are detailed at claudskills.com/install/.SKILL.md file that lives under ~/.claude/skills/<name>/ and tells the Claude Code CLI agent how to perform a specific task (instructions, prompts, allowed tools). Skills are auto-discovered at session start. Rma Failure Analysis is one of 67,000+ skills indexed in the open ClaudSkills catalog, classified under the General category. Learn more at /learn/what-is-a-claude-skill/.If you reference this skill in a blog post, paper, or documentation, you can cite it as:
@misc{rma-failure-analysis-2026,
author = {mohitagw15856},
title = {Rma Failure Analysis [Claude Code skill]},
year = {2026},
publisher = {ClaudSkills},
url = {https://claudskills.com/skills/rma-failure-analysis/}
}Grade A · scanned 2026-08-02 — free static scan against the OWASP Agentic Skills Top 10.
No risk patterns were found in any of the ten OWASP-aligned categories. How grading works ›
Browse all General skills in the ClaudSkills registry, or explore these other picks from the same category:
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SKILL.md files, not affiliated with, endorsed by, or sponsored by Anthropic.