ClaudSkills / General / operations

Tw Ecom Operations Customer Service

Category: General  ·  Sub-category: operations  ·  Last updated:
Taiwan e-commerce customer service — LINE / Messenger / email / phone channel mix, 消保法鑑賞期 scripts, PTT/Dcard reputation monitoring, 負評 response, and SLA targets for the TW market. Use when designing CS SOP, training CS agents, or responding to viral 負評. Do NOT use for generic chatbot design (use `cs-chatbot-design`). STATUS: SKELETON — body pending.

What this skill does

Tw Ecom Operations Customer Service is a community-contributed Claude Code skill in the operations sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/tw-ecom-operations-customer-service/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when designing CS SOP, training CS agents, or responding to viral 負評. Do NOT use for generic chatbot design (use `cs-chatbot-design`).

Who uses this skill

The Tw Ecom Operations Customer Service skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It is part of the open ClaudSkills registry, a community-curated catalog of 56,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/tw-ecom-operations-customer-service
curl -L https://claudskills.com/skills/tw-ecom-operations-customer-service/SKILL.md \
  -o ~/.claude/skills/tw-ecom-operations-customer-service/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/tw-ecom-operations-customer-service/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/tw-ecom-operations-customer-service/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\tw-ecom-operations-customer-service\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

Pro

For the full experience including quality scoring and one-click install features for each skill — upgrade to Pro.

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Part of ClaudSkills — the open registry for Claude Code skills.  ·  What's New  ·  Install guide  ·  About  ·  llms.txt

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