Sales Genesys is a well-rated Claude Code skill (quality score 80/100) in the sales-enablement sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-genesys/ and loads when your prompt matches the skill's trigger.
When to invoke it: Use when setting up Genesys Cloud routing or Architect flows, WFM forecasting not matching actual volume, quality management evaluations not triggering coaching, dropped calls or audio quality issues, comparing Genesys pricing tiers, integrating Genesys with Salesforce or ServiceNow, Genesys reporting hard to navigate, MFA management confusing, Genesys API integration, or evaluating enterprise CCaaS platforms. Do NOT use for building a general coaching program (use /sales-coaching) or comparing CCaaS platforms (use /sales-ccaas-selection).
The Sales Genesys skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.
mkdir -p ~/.claude/skills/sales-genesys curl -L https://claudskills.com/skills/sales-genesys/SKILL.md \ -o ~/.claude/skills/sales-genesys/SKILL.md
Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-genesys/. Claude Code auto-discovers it on next session.
Skills live at ~/.claude/skills/sales-genesys/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-genesys\SKILL.md on Windows. See the full install guide for step-by-step instructions.
The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.
Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category: