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Salesforce — Claude Code Skills

443 Claude Code skills tagged Salesforce. Browse all third-party tool or service-related skills in the open ClaudSkills registry — free to install, one-click via the desktop app.

Showing top 200 of 443 skills, ranked by quality score.

sales-11x

11x.ai platform help — AI digital workers for revenue operations: Alice (AI SDR for multi-channel outbound via email, LinkedIn, SMS, WhatsApp) and Mike/Julian (AI phone agent for i

sales

sales-amplemarket

Amplemarket platform help — AI-native all-in-one sales engagement with Duo AI copilot, 300M+ B2B contacts, multichannel sequences, intent signals, and deliverability suite. Use whe

sales

sales-attention

Attention platform help — AI-native conversation intelligence with CRM auto-update, coaching scorecards (MEDDIC/BANT/custom), real-time battlecards, follow-up automation, Ask Atten

sales

sales-avoma

Avoma platform help — AI Meeting Assistant, Scheduler, Lead Router, Conversation Intelligence, and Revenue Intelligence modules. Use when Avoma bot not joining calls or dropping mi

sales

sales-bliro

Bliro platform help — bot-free AI meeting assistant with CRM field-level sync, anonymous coaching, and in-person + online transcription. Use when setting up Bliro for a sales team,

sales

sales-bluedot

Bluedot platform help — bot-free AI note-taker with video recording, Chrome extension + desktop/mobile apps, Svix webhooks, screen recording with webcam overlay. Use when setting u

sales

sales-boomi

Boomi platform help — enterprise iPaaS, 1000+ connectors, API Management, Data Hub MDM, Flow low-code builder, Event Streams, B2B/EDI, AgentStudio AI agents, MCP support. Use when

sales

sales-churnzero

ChurnZero platform help — Health Scores, Plays & Automation, Journeys, Renewal Forecasting, In-App WalkThroughs, Surveys (NPS/CSAT/CES), AI Agents, REST API (OData v4). Use when he

sales

sales-circleback

Circleback platform help — AI meeting notes with action items, cross-meeting search, and webhook automation for Zoom/Meet/Teams/Slack huddles. Use when setting up Circleback for a

sales

sales-cirrus-insight

Cirrus Insight platform help — Salesforce-native sales productivity with email/calendar sync, Meeting AI, Conversation Intelligence, Live Coaching, Smart Scheduler, and Buyer Signa

sales

sales-claap

Claap platform help — AI sales call recorder with no-bot recording, CRM auto-enrichment, and deal scoring. Use when configuring Claap recording on Zoom/Meet/Teams, Claap bot-free C

sales

sales-clay

Clay platform help — Waterfall Enrichment (150+ data providers), Claygent (AI Research Agents), Sculptor (workflow builder), Signals (job changes, intent), Audiences, Ad Sync (Link

sales

sales-cluely

Cluely platform help — real-time AI meeting assistant with live coaching overlay, pre-call briefs, meeting notes, conversation analytics, and knowledge base RAG. Use when setting u

sales

sales-colibri

Colibri.ai platform help — real-time transcription, AI meeting summaries, Sales Copilot with live guidance during calls, conversation analytics, legal transcription. Use when setti

sales

sales-crm-selection

CRM comparison, selection, and migration strategy for startups — evaluates Attio, HubSpot, Salesforce, Folk, Pipedrive, Close, Zoho, and spreadsheets. Use when choosing a first CRM

sales

sales-demodesk

Demodesk platform help — AI-powered sales meeting platform with conversation intelligence, coaching scorecards, CRM auto-update, and autonomous AI agents. Use when setting up Demod

sales

sales-dialpad

Dialpad platform help — AI-native UCaaS + CCaaS with DialpadGPT, AI Recaps, AI Coaching Hub, contact center, voice, video, SMS, and 70+ integrations. Use when setting up Dialpad fo

sales

sales-fathom

Fathom AI note-taker platform help — REST API for pulling meeting transcripts, summaries, action items, and CRM matches into CRMs, data warehouses, or Slack. Use when transcripts n

sales

sales-fellow

Fellow platform help — AI meeting assistant with REST API for transcripts, agendas, action items, and meeting metadata. Use when Fellow AI notes missing action items or creating fa

sales

sales-g2

G2 platform help — B2B software review marketplace, review collection campaigns, buyer intent data, badges/reports, profile optimization, and API. Use when G2 reviews not coming in

sales

sales-gainsight

Gainsight platform help — CS health scores, CTAs, playbooks, success plans, Journey Orchestrator, PX in-app engagement, Staircase AI, Skilljar education, REST API. Use when health

sales

sales-genesys

Genesys Cloud CX platform help — enterprise CCaaS with AI-powered experience orchestration, omnichannel ACD routing (voice + digital), Architect IVR/flow builder, workforce managem

sales

sales-gong

Gong platform help — Revenue AI OS with call recording, transcript analytics, Smart Trackers, coaching scorecards, deal boards, Gong Forecast, Gong Engage sequences, Gong Agents, R

sales

sales-grain

Grain AI meeting recorder platform help — REST API for transcripts, recordings, tags, action items, and video uploads (Business+), MCP Server for Claude/ChatGPT/Cursor with built-i

sales

sales-jamie

Jamie platform help — bot-free AI meeting note-taker, REST API with personal and workspace keys, webhook automations, CRM sync to HubSpot/Salesforce/Attio, MCP server for Claude/Ch

sales

sales-jiminny

Jiminny platform help — conversation intelligence, revenue intelligence, AI notetaker, sales coaching, and automatic CRM logging. Use when setting up Jiminny call recording or tran

sales

sales-jitterbit

Jitterbit platform help — AI-infused low-code iPaaS (Harmony), 400+ connectors, API Manager, App Builder, EDI, Design Studio, Integration Studio, Agent Management. Use when Jitterb

sales

sales-laserfocus

Laserfocus platform help — Salesforce overlay with Stacks, table views, bulk editing, precache technology, and task management. Use when reps find native Salesforce UI too complex

sales

sales-laxis

Laxis platform help — AI meeting intelligence with bot-free and bot-based recording, universal voice keyboard with verbal cleanup, LaxisChat AI assistant for querying meeting histo

sales

sales-leadiq

LeadIQ platform help — Chrome extension-first B2B prospecting with AI outreach writing, champion tracking, and CRM enrichment via GraphQL API. Use when captured contacts from Linke

sales

sales-maestroqa

MaestroQA platform help — conversation data QA platform with customizable scorecards, AI-powered coaching workflows, conversation analytics (AskAI), reverse-ETL to CRM/Slack/data w

sales

sales-maxiq

MaxIQ platform help — AI-native revenue intelligence with EchoIQ conversation intelligence, InspectIQ pipeline visibility, ForecastIQ AI-driven forecasting, 9 AI agents (NoteTaker,

sales

sales-meetgeek

MeetGeek platform help — AI meeting assistant with bot and no-bot recording, customizable AI summary templates, conversation analytics (100+ KPIs), voice agents, REST API with regi

sales

sales-mixmax

Mixmax platform help — sequences, email tracking, one-click meetings, rules engine, dialer, AI Compose, Salesforce/HubSpot integration, polls, reporting. Use when Mixmax sequences

sales

sales-modjo

Modjo platform help — EU-native AI revenue intelligence with call scoring, CRM auto-fill, deal intelligence, AI agents, and conversation library. Use when setting up Modjo CRM sync

sales

sales-momentum

Momentum platform help — AI revenue orchestration with automated CRM updates, Slack Deal Rooms, MEDDIC Autopilot, AI coaching, churn signals, and executive briefs. Use when Salesfo

sales

sales-mulesoft

MuleSoft platform help — Anypoint Platform, API-led connectivity, Design Center, Anypoint Studio, Code Builder, Exchange, Runtime Manager, API Manager, Flex Gateway, Composer, RPA,

sales

sales-nice-cxone

NICE CXone (Mpower) platform help — full CCaaS with omnichannel routing, WFM, quality management, AI analytics, digital engagement, and virtual agents. Use when setting up NICE CXo

sales

sales-noota

Noota platform help — AI meeting assistant + recruitment automation with transcription, summaries, voice agents, email automation, and ATS/CRM sync. Use when setting up Noota recor

sales

sales-notta

Notta platform help — AI meeting transcription in 58 languages, Notta Bot auto-join for Zoom/Meet/Teams/Webex, Notta Brain cross-meeting AI agent, Zapier automation, CRM sync to Sa

sales

sales-oliv

Oliv.ai platform help — AI-native revenue intelligence with modular agents (Notetaker, Meeting Insights, Deal Insights, CRM Manager, Forecaster, Coach, Deal Driver). Use when meeti

sales

sales-otter

Otter.ai platform help — OtterPilot auto-join, live transcription, AI summaries, AI Chat, action item extraction, Channels, Sales Notetaker, Zapier automation, CRM sync (HubSpot/Sa

sales

sales-outdoo

Outdoo (formerly MeetRecord) platform help — AI roleplay coaching, conversation intelligence, revenue intelligence, CRM automation, and hiring assessments. Use when setting up Outd

sales

sales-outreach-io

Outreach platform help — sales engagement sequences, Kaia conversation intelligence, deal management, forecasting, and coaching. Use when sequences not getting replies in Outreach,

sales

sales-people-ai

People.ai (now Backstory) platform help — automatic activity capture, deal intelligence, pipeline health, revenue forecasting, MCP integration, Salesforce/Dynamics/Oracle CRM sync.

sales

sales-planhat

Planhat platform help — Health Scores, Agentic Automation, Revenue Management, CRM Sync, Enduser Tracking, Projects, NPS, REST API, MCP Server. Use when health scores aren't reflec

sales

sales-proshort

Proshort platform help — enablement-first conversation intelligence with contextual AI coaching, AI Roleplay, CRM auto-sync, deal risk alerts. Use when setting up Proshort call rec

sales

sales-qualified

Qualified platform help — Piper AI SDR Agent, conversational marketing, real-time website chat, meeting booking, buyer intent Signals, Salesforce-native routing. Use when Piper not

sales

sales-qwilr-automation

Builds automations connecting Qwilr to CRM and other tools via API, Zapier, or native integrations. Use when reps manually copy deal data into proposals, Qwilr and your CRM are out

sales

sales-rafiki

Rafiki platform help — AI-powered conversation intelligence with call recording, Smart Call Scoring (MEDDIC/BANT/SPIN), AI CRM Sync to Salesforce/HubSpot/Zoho/Pipedrive, deal intel

sales

sales-read-ai

Read.ai platform help — meeting intelligence with engagement/sentiment analytics, Search Copilot across meetings/email/chat, Ada digital twin, REST API (beta) + MCP Server (`api.re

sales

sales-reply

Reply.io platform help — multichannel sequences (email, LinkedIn, calls, SMS, WhatsApp), Jason AI SDR, B2B database, email warmup, deliverability tools, unified inbox, analytics, S

sales

sales-revenue-io

Revenue.io platform help — Salesforce-native revenue orchestration with RingDNA dialer, Guided Selling cadences, Moments real-time coaching, conversation intelligence, and Revenue

sales

sales-rilla

Rilla platform help — AI coaching for in-person/field sales via mobile recording, virtual ridealongs, AI transcription and analysis, scorecard customization, CRM sync (Salesforce/H

sales

sales-salesforce

Salesforce platform help — Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Data Cloud, Agentforce AI, Platform (Lightning/Apex/Flow), AppExchange, and REST API (v66.0,

sales

sales-salesken

Salesken platform help — AI-powered conversation intelligence with real-time in-call coaching, QA automation on 100% of calls, revenue intelligence with deal health and forecasting

sales

sales-salesroom

Salesroom platform help — AI-powered video conferencing built for sales with real-time coaching, buyer engagement scoring, battle cards, and CRM auto-update. Use when setting up Sa

sales

sales-scratchpad

Scratchpad platform help — Salesforce-native AI workspace with call recording, AI field updates, pipeline sheets, Hygiene Monitor, and Deal Agent. Use when reps waste time manually

sales

sales-sembly

Sembly AI meeting platform help — agentic meeting intelligence with AI-generated client deliverables (proposals, briefs, decks), Semblian AI chat, task auto-detection, 48-language

sales

sales-siro

Siro platform help — AI field sales coaching via mobile recording, real-time Halftime mid-call coaching, automated CRM data capture, conversation analytics, follow-up draft generat

sales

sales-solidroad

Solidroad platform help — AI-powered QA and training for CX teams. Use when reps ramping too slowly and need AI practice simulations, QA only covers 2% of conversations and you wan

sales

sales-sonnet

Sonnet AI platform help — bot-free AI meeting assistant with auto-CRM updates from conversations. Use when setting up Sonnet desktop app for device-audio recording, Sonnet CRM auto

sales

sales-sproutsocial

Sprout Social platform help — Publishing, Smart Inbox, Analytics, Social Listening (add-on), Influencer Marketing, Employee Advocacy, AI Assist, API, Salesforce/HubSpot/Zendesk int

sales

sales-superpowered

Superpowered platform help — bot-free AI meeting note-taker with device-audio capture, AI Templates, and CRM sync. Use when evaluating Superpowered for your team, setting up AI Tem

sales

sales-sybill

Sybill platform help — AI sales assistant with Magic Summaries, CRM Autofill, Deal Workspace, Ask Sybill, and follow-up automation. Use when setting up Sybill CRM autofill for Sale

sales

sales-tableau

Tableau platform help — Tableau Desktop, Tableau Cloud, Tableau Server, Tableau Prep, Tableau Pulse, Embedding API, REST API (v3.28, PAT/JWT auth, 300+ endpoints), MCP server, and

sales

sales-tactiq

Tactiq platform help — Chrome extension AI meeting note-taker with bot-free live transcription for Google Meet, Zoom, and MS Teams. Use when Tactiq transcription accuracy is poor w

sales

sales-talkdesk

Talkdesk platform help — cloud contact center (CCaaS) with AI virtual agents, omnichannel routing, workforce management, and quality management. Use when setting up Talkdesk ACD ro

sales

sales-tldv

tl;dv platform help — AI meeting note-taker with recording, transcription, CRM sync, and sales coaching. Use when configuring tl;dv recording on Zoom/Meet/Teams, tl;dv bot joining

sales

sales-totango

Totango platform help — SuccessBLOCs, SuccessPlays, Health Scores, Customer 360, Touchpoints, Customer Data Hub, Unison AI, Catalyst, email campaigns, REST API. Use when implementa

sales

sales-veloxy

Veloxy platform help — Salesforce-native field sales enablement with predictive intelligence, geolocation route planning, email tracking, and mobile CRM. Use when configuring Velox

sales

sales-vitally

Vitally platform help — Health Scores, Playbooks, Projects, Automation, AI copilot, NPS, Dashboards, REST API. Use when health scores aren't reflecting reality, playbook automation

sales

sales-weflow

Weflow platform help — Salesforce-native Revenue AI with activity capture, conversation intelligence, and deal forecasting. Use when Salesforce data is stale because reps don't upd

sales

sales-winn

Winn.ai platform help — real-time AI sales assistant with playbook adherence tracking, automated CRM updates, and live coaching. Use when setting up Winn.ai playbook templates for

sales

sales-wudpecker

Wudpecker platform help — AI meeting note-taker with custom instructions, Ask Wudpecker AI Q&A, 39+ language transcription, Zoom/Meet/Teams bot, desktop + phone app for in-person r

sales

sales-yesware

Yesware platform help — email tracking, campaigns, templates, Prospector, Meeting Scheduler, Salesforce integration, reporting. Use when Yesware tracking isn't showing opens, campa

sales

salesforce-connector

Bi-directional Salesforce CRM integration for sales data management

sales

agent-channel-deployment

Use when deploying an Agentforce agent to a channel surface: Embedded Service web chat, Slack, Experience Cloud, Agent REST API, or Salesforce Mobile. Triggers: 'deploy agent to we

engineering

agent-conversation-design

Use when writing or auditing the conversational copy layer of a Salesforce bot or Agentforce agent: utterance authoring strategy, fallback message copy, escalation-criteria phrasin

engineering

agent-deployment-checklist

Canonical go-live checklist for Agentforce deployments with rehearsed rollback and stakeholder sign-off records. NOT for general Salesforce release management (see release-manageme

engineering

agent-security-review

Pre-production security checklist for Agentforce deployments: permission scope, data exposure, authentication, logging. NOT for general Salesforce security review (see security-hea

security

agentforce-cost-optimization

Use when Agentforce run costs are climbing, you need to forecast scale, or you want to reduce tokens per conversation without hurting quality. Covers topic design impact on cost, p

engineering

agentforce-eval-harness

Author and run offline evals for Agentforce agents: fixture format, scoring rubrics, regression baselines, CI integration, prompt-change safety. Use BEFORE every prompt or tool cha

content

agentforce-in-slack

Use when configuring Slack-specific Agentforce capabilities AFTER the basic Slack deployment is complete: enabling Slack-native actions, managing public vs. private action scope, m

sales

ai-governance-architecture

System architecture for Salesforce AI governance: MLOps pipeline design, AI Audit Trail architecture, Einstein Trust Layer security design, Policy-as-Code engine, and regulatory co

engineering

ai-ready-data-architecture

Use when designing or auditing a Salesforce data architecture to support AI features — Einstein, Agentforce, Data Cloud, or custom ML models. Covers field-level data quality requir

engineering

aml-kyc-process-architecture

Use when designing the architecture for AML/KYC compliance workflows on Salesforce — covering verification orchestration, third-party screening integration patterns, risk scoring d

engineering

analytics-dashboard-design

Use when designing or troubleshooting CRM Analytics dashboards — chart types, bindings, faceting, dashboard interactions, mobile layout, and filters. NOT for standard Salesforce re

general

analytics-dataset-management

Use when creating or managing CRM Analytics datasets: configuring dataflows, scheduling refreshes, selecting fields, handling date types, managing row-count growth, or troubleshoot

general

analytics-external-data

Use when bringing non-Salesforce data into CRM Analytics via the External Data API, Data Connectors, or Live Datasets. Trigger keywords: InsightsExternalData, External Data API, li

sales

apex-custom-permissions-check

Custom Permissions in Apex: FeatureManagement.checkPermission, $Permission global variable, permission-set gating of feature code, Custom Permission metadata. NOT for CRUD/FLS enfo

security

apex-hardcoded-id-elimination

Remove hardcoded Salesforce record IDs (Profile, RecordType, User, Queue, custom) from Apex and replace with describe-API, name-based SOQL, or Custom Metadata-driven lookups. NOT f

general

apex-performance-profiling

Use when diagnosing where Apex transactions spend CPU, heap, SOQL, or DML time using the Salesforce diagnostic toolchain: Apex Log Analyzer flame graphs in VS Code, Developer Conso

engineering

apex-rest-services

Use when building, reviewing, or debugging inbound Apex REST resources, request/response handling, status codes, versioned URL mappings, or JSON serialization in `@RestResource` cl

engineering

apex-salesforce-id-patterns

Use when working with Salesforce Ids in Apex — validating Id format, detecting the target sObject type from a string Id, or safely handling 15 vs 18-character Ids. Trigger keywords

sales

api-error-handling-design

Designing HTTP error classification, RFC 7807-style error payload structure, and client-side error parsing for Salesforce REST/SOAP integrations and custom Apex REST endpoints. Use

security

api-governance-and-rate-limits

Monitor and govern Salesforce API consumption: per-user limits, org allocation, lightning-rest limits, and backoff. NOT for designing new endpoints.

engineering

api-led-connectivity

Use when designing a multi-system integration architecture using the three-layer API-led connectivity pattern (System, Process, Experience APIs), deciding how many layers to apply,

sales

api-security-and-rate-limiting

Use when configuring, auditing, or troubleshooting API rate limits, Connected App OAuth scope restriction, Connected App IP restrictions, API session policies, or API usage monitor

security

approval-process-apex-patterns

Programmatically driving Salesforce Approval Processes from Apex — `Approval.process(ProcessSubmitRequest)` to submit, `ProcessWorkitemRequest` to approve / reject / reassign, reca

general

approval-processes

Use when designing, reviewing, or troubleshooting Salesforce Approval Processes. Triggers: 'submit for approval', 'approver', 'record locked', 'recall approval', 'approval step', '

general

assemblyai-realtime-call-intelligence

Streams audio from Twilio Media Streams over WebSocket to AssemblyAI real-time transcription, extracting speaker-diarized transcripts with word-level timestamps. Triggers entity de

content

attachment-to-files-migration

Migrating Classic Notes & Attachments to Salesforce Files (ContentDocument / ContentVersion / ContentDocumentLink): bulk extraction, owner and parent preservation, sharing translat

content

automated-regression-testing

Use when building or maintaining automated end-to-end regression tests for Salesforce UI (Lightning, LWC, Aura, Flows), selecting a testing framework (UTAM, Provar, Selenium), hand

engineering

aws-salesforce-patterns

AWS integration patterns for Salesforce — pick between Amazon AppFlow, Event Relay → EventBridge, Amazon S3 ingestion paths, and direct Apex → Lambda callouts. Decision matrix + Ap

sales

azure-salesforce-patterns

Azure integration patterns for Salesforce — pick between the native Azure Service Bus Connector, Azure Functions / API Management as the callout target, Data 360 (Data Cloud) Azure

sales

b2c-commerce-store-setup

Use when configuring or troubleshooting a Salesforce B2C Commerce (SFCC) storefront — including Business Manager site creation, SFRA cartridge path setup, customer groups, search i

general

banking-lending-architecture

Architecture guidance for Salesforce FSC banking and Digital Lending: loan origination platform design, ResidentialLoanApplication data model, payment processing integration patter

engineering

billing-integration-apex

Use when programmatically generating invoices, integrating payment gateways, automating credit notes, or calling Salesforce Billing Apex APIs (blng.InvoiceAPI, blng.TransactionAPI)

general

bulk-api-2-patterns

Use when designing or hardening external-to-Salesforce integrations that orchestrate Bulk API 2.0 ingest or query jobs: OAuth-backed job lifecycle, mandatory UploadComplete, pollin

security

calculation-procedure-design

Design OmniStudio Calculation Procedures and Calculation Matrices for pricing, rating, and rules-heavy scoring. Trigger keywords: calculation procedure, calculation matrix, rating

general

case-history-migration

Use when migrating historical Case records — including CaseComments, EmailMessages, email attachments, and related files — from a legacy system into Salesforce Service Cloud. Cover

content

case-management-setup

Configuring Salesforce case management: case queues, assignment rules, escalation rules, auto-response rules, Email-to-Case, Web-to-Case, case teams, entitlements, and milestones.

general

change-advisory-board-process

Use when designing, implementing, or auditing a Change Advisory Board (CAB) process for Salesforce deployments — covering change classification (standard, normal, emergency), requi

engineering

change-management-and-deployment

Use when planning, reviewing, or troubleshooting Salesforce metadata releases and admin deployment processes. Triggers: 'change set', 'deployment plan', 'rollback', 'DevOps Center'

engineering

change-set-deployment

Use when uploading, validating, or deploying a change set between Salesforce orgs through Setup UI. Trigger keywords: 'change set upload', 'validate change set', 'deploy inbound ch

engineering

ci-cd-pipeline-architecture

Use when designing or reviewing the end-to-end stage sequence, promotion strategy, and quality gates for a Salesforce CI/CD pipeline. Trigger keywords: pipeline stages, promotion s

engineering

cloud-specific-deployment-architecture

Deployment architecture quirks per Salesforce cloud: Industries (OmniStudio), Marketing Cloud (MC packages), Commerce Cloud, Data Cloud, Agentforce. What ships via metadata API, wh

engineering

code-review-checklist-salesforce

Structured Salesforce code review for Apex, triggers, async, and tests before merge or deployment — governor limits, bulk-safe triggers, CRUD/FLS and sharing posture, meaningful te

engineering

commerce-analytics-data

Use when analyzing B2C Commerce storefront metrics (conversion funnel, cart abandonment, product performance, revenue trends) via the Business Manager Reports and Dashboards app, o

growth

commerce-inventory-data

Use when managing inventory data in Salesforce Omnichannel Inventory (OCI) — covers stock level APIs, warehouse location mapping, IMPEX bulk upload, inventory availability queries,

general

commerce-order-history-migration

Use when migrating historical order records into Salesforce Order Management — covers the required object creation sequence (Order > OrderDeliveryGroup > OrderItem > OrderSummary),

content

community-analytics-data

Use when analyzing Experience Cloud site analytics including login metrics, member engagement, page view tracking, and content performance. Triggers: Experience Cloud site analytic

general

compliance-documentation-requirements

Use when setting up or auditing how compliance documentation is structured, collected, and preserved for regulatory audit in Salesforce FSC — covering KYC data collection workflows

security

compliant-data-sharing-setup

Declarative setup of Compliant Data Sharing (CDS) in Financial Services Cloud: enabling CDS per-object in IndustriesSettings, configuring OWDs, creating CDS permissions, adding the

general

composable-commerce-architecture

Composable commerce on Salesforce: headless API layer, micro-frontends, BFF pattern, CDN strategy, third-party composability over B2C/B2B Commerce. NOT for the standard B2C Storefr

engineering

composite-api-patterns

Use when designing, implementing, or troubleshooting Salesforce Composite API requests — covering the /composite/ resource with cross-subrequest referenceId wiring, /composite/sobj

engineering

configuration-workbook-authoring

Author the Salesforce Configuration Workbook — the structured, reviewable handoff document an admin uses to execute a feature across Objects/Fields, Page Layouts, Profiles/PSGs, Sh

engineering

connected-app-security-policies

Managing OAuth policies, IP relaxation, session security, PKCE, and credential rotation for Salesforce Connected Apps. Use when hardening Connected App security, rotating client se

security

connected-apps-and-auth

Use when designing, reviewing, or troubleshooting Salesforce connected apps, Named Credentials, External Credentials, and OAuth-based integration access. Triggers: 'connected app',

security

consent-management-marketing

Email consent management in Marketing Cloud: configuring Subscription Centers, building Preference Centers on CloudPages, enforcing CAN-SPAM and GDPR requirements, and handling opt

growth

contract-and-renewal-management

Use when configuring or troubleshooting Salesforce CPQ contract creation, subscription management, amendment quotes, or renewal quotes. Trigger keywords: contract, amendment, renew

sales

conversational-ai-architecture

Use when designing or evaluating a Salesforce conversational AI deployment that involves Agentforce agents, Einstein Bots, or a combination of both. Triggers: Agentforce topic desi

engineering

copado-essentials

Use when configuring or operating Copado Essentials deployment pipelines — including user story creation, branch management, promotion paths, conflict resolution, and choosing betw

sales

cpq-apex-plugins

Use when implementing Salesforce CPQ plugin interfaces in Apex or JavaScript (JS QCP) to customize quote calculation, product search, order creation, contracting, or configuration

engineering

cpq-api-and-automation

Use when programmatically driving Salesforce CPQ operations from Apex or REST — creating quotes, adding products, calculating pricing, saving quotes, amending contracts, or renewin

general

cpq-custom-actions

Use when adding, configuring, or troubleshooting custom action buttons in the Salesforce CPQ Quote Line Editor (QLE), product configurator, or amendment/renewal screens. Trigger ke

content

cpq-data-model

Use when querying, mapping, or building against Salesforce CPQ managed-package objects (SBQQ__ namespace): Quote, QuoteLine, QuoteLineGroup, DiscountSchedule, PriceRule, Subscripti

general

cpq-deployment-administration

Use when deploying Salesforce CPQ (Steelbrick/SBQQ) configuration between orgs — Product Rules, Price Rules, Price Actions, Price Conditions, Option Constraints, Quote Templates, a

engineering

cpq-deployment-patterns

Use when deploying Salesforce CPQ configuration between environments in a CI/CD pipeline — covers the required data record dependency order (Price Books > Products > Price Rules >

engineering

cpq-quote-templates

Use when designing or troubleshooting Salesforce CPQ (SBQQ) quote templates: building template sections, configuring line columns, conditionally showing sections, generating brande

general

cpq-test-automation

Use when writing, reviewing, or debugging test classes for Salesforce CPQ (Steelbrick) functionality — including quote creation, price rules, contracting, ordering, and CPQ API int

engineering

cpq-vs-standard-products-decision

Use when deciding whether to implement Salesforce CPQ or stay with standard Products and Pricebooks for quoting and pricing. Triggers: 'should we buy CPQ or use standard pricebooks

general

crm-analytics-app-creation

Use when creating or configuring a CRM Analytics (Einstein Analytics) app — including app containers, lenses, datasets, data source connections, and app sharing. NOT for standard S

sales

crm-analytics-security-predicates

Row-level security in CRM Analytics datasets via security predicates — SAQL filter expressions stored on the dataset that apply at query time per running user. Covers the syntax (`

security

crm-analytics-vs-tableau-decision

Use when deciding between CRM Analytics (formerly Einstein Analytics / Tableau CRM) and Tableau Desktop, Tableau Server, or Tableau Cloud for a Salesforce-centric analytics require

sales

crm-automation

CRM workflow automation for HubSpot, Salesforce, Pipedrive - lead management, deal tracking, and multi-CRM synchronization

sales

crm-integration

CRM integration patterns for Close CRM, HubSpot, and Salesforce. Use when: Close CRM, HubSpot, Salesforce, CRM API, lead sync, deal sync, activity logging, CRM webhook, pipeline au

sales

crm-sync

Use when the user wants to sync marketing contacts, deals, or campaign data to Salesforce, HubSpot, Zoho, or Pipedrive, including field mapping, deduplication, and sync logging.

sales

cross-cloud-deployment-patterns

Use when sequencing a deployment that spans multiple Salesforce clouds — Sales Cloud, Service Cloud, and Experience Cloud — and encountering reference errors, cascading metadata fa

engineering

cti-adapter-development

Use when building or debugging a browser-based CTI softphone adapter using the Salesforce Open CTI JavaScript API — covers callcenter.xml definition, Lightning utility item registr

engineering

custom-field-creation

Use when creating a new custom field on any Salesforce object: choosing field type, setting API name, configuring Field-Level Security, adding to page layouts, and deploying. Trigg

security

custom-index-requests

Use when standard Salesforce indexes are insufficient for query performance on high-volume objects: requesting custom indexes via Salesforce Support for standard fields, deploying

general

custom-label-management

Custom Labels for i18n, configuration strings, and UI text: translation workbench, Apex System.Label, LWC @salesforce/label imports, 1,000-char limit. NOT for custom settings or cu

content

custom-metadata-types

Use when designing deployable Salesforce configuration with Custom Metadata Types, especially when choosing between CMTs, Custom Settings, and Custom Objects, protecting packaged d

security

custom-notification-type-design

Use when designing Custom Notification Types that fire via Flow, Apex, or Process Builder to Lightning bell, desktop, mobile (push), and Slack. Covers channel enablement, targeting

general

customer-data-request-workflow

Implement GDPR/CCPA data subject rights (access, deletion, rectification) using Salesforce Privacy Center and/or custom workflow. NOT for general backup or org-level data retention

tools

customer-effort-scoring

Designing a customer experience measurement strategy using CSAT, NPS, and CES metrics in Salesforce Feedback Management: metric selection, survey timing, Feedback Management licens

sales

data-archival-strategies

Use when planning how to archive aging Salesforce records to reduce storage costs, maintain query performance, and meet retention policies. Covers Big Object archival, external sto

engineering

data-classification-labels

Classify Salesforce fields by data sensitivity and compliance category using the four built-in classification attributes (SecurityClassification, ComplianceGroup, BusinessOwnerId,

security

data-cloud-data-model-objects

Use when designing or managing Data Model Objects (DMOs) in Salesforce Data Cloud — covers DMO schema design, subject area governance, data relationships between DMOs, XMD (extende

general

data-cloud-data-streams

Step-by-step guidance for configuring Data Cloud data streams: connecting source connectors, mapping Data Lake Objects (DLOs) to Data Model Objects (DMOs), enabling identity resolu

general

data-cloud-ingestion-api

Use when implementing or troubleshooting the Salesforce Data Cloud Ingestion API — covers streaming ingestion (near-real-time micro-batches), bulk ingestion (CSV-based full-replace

growth

data-cloud-vs-analytics-decision

Use when choosing or explaining how Salesforce Data Cloud (Data 360) and CRM Analytics (Tableau CRM / Einstein Analytics) fit together versus overlap — unified data platform vs ana

engineering

data-import-and-management

Use when planning, reviewing, or troubleshooting Salesforce data imports, migrations, and bulk updates. Triggers: 'Data Loader', 'Data Import Wizard', 'Bulk API', 'upsert', 'cutove

engineering

data-loader-csv-column-mapping

Mapping CSV columns to Salesforce field API names for Data Loader, dataloader.io, Workbench, and custom Bulk API V2 loads. Covers header normalization, missing/extra-column behavio

general

data-loader-picklist-validation-pre-load

When and how to pre-validate a CSV against Salesforce picklist rules and record-type assignments BEFORE running a Data Loader / Bulk API insert or upsert — restricted picklists, re

general

data-migration-planning

Use when planning, reviewing, or troubleshooting a Salesforce data migration — covering tool selection (Data Loader, Bulk API 2.0, MuleSoft, Informatica, Jitterbit), migration sequ

engineering

data-model-design-patterns

Use when designing, reviewing, or troubleshooting Salesforce object relationships and field type choices — lookup vs master-detail, junction object modeling, indexing strategy, and

general

data-model-documentation

Use when a BA or admin needs to document the Salesforce data model: creating field inventories, object relationship maps, ER diagrams, or analyzing field usage across objects. Trig

general

data-reconciliation-patterns

Patterns for reconciling Salesforce data with external systems: count-level, field-level, and record-level reconciliation, external ID upsert patterns, Change Data Capture for delt

general

data-skew-and-sharing-performance

Diagnose and mitigate Salesforce data skew — ownership skew (single user owns >10,000 records) and parent-child skew (>10,000 children under one parent) — that cause sharing recalc

general

data-storage-management

Salesforce storage management: monitoring data storage vs file storage usage, diagnosing storage alerts, optimizing large text fields, choosing between Attachment and ContentDocume

engineering

deployment-automation-architecture

Deployment automation architecture on Salesforce: pipeline orchestration, branch strategy, environment topology, quality gates, release trains. Selecting between Copado, Gearset, F

engineering

deployment-error-troubleshooting

Use when a Salesforce metadata deployment fails and you need to diagnose and fix the error. Trigger keywords: 'deployment failed', 'component failure', 'dependent class is invalid'

engineering

deployment-monitoring

Tracking the real-time and historical status of Salesforce metadata deployments via Metadata API checkDeployStatus, REST deployRequest polling, and the Deployment Status Setup page

engineering

deployment-risk-assessment

Use when a practitioner needs to classify the risk level of an upcoming Salesforce deployment, define rollback trigger conditions, or assign decision authority before the release w

engineering

destructive-changes-deployment

Managing destructiveChanges.xml manifests for safe metadata deletion in Salesforce deployments. Use when deleting metadata components via Metadata API or sf CLI. Covers pre vs post

engineering

devops-center-pipeline

Use when setting up, managing, or troubleshooting a Salesforce DevOps Center pipeline — including pipeline stages, work items, bundles, promotions, conflict resolution, and GitHub

engineering

devops-process-documentation

Use when authoring, reviewing, or maintaining Salesforce DevOps operational documents — runbooks, environment matrices, deployment guides, and post-deploy validation checklists. Tr

engineering

digital-storefront-requirements

Use when gathering or evaluating requirements for a Salesforce Commerce Cloud digital storefront — including branding strategy, content management approach, personalization, mobile

growth

document-generation-omnistudio

Generating documents (PDF, DOCX, PPTX) from OmniStudio using Document Templates, OmniDataTransform token mapping, and OmniScript or Integration Procedure orchestration. Use when bu

general

docusign-contract-auto-sender

Uses the DocuSign eSignature REST API SDK to programmatically create envelope definitions with conditional routing rules based on contract value thresholds. Signers are resolved fr

general

duplicate-management

Use when designing, reviewing, or troubleshooting Salesforce duplicate prevention, matching rules, duplicate rules, and merge governance. Triggers: 'duplicate rule', 'matching rule

general

einstein-analytics-basics

Use when deciding whether Salesforce Reports, CRM Analytics, or Tableau should be used for analytics, or when reviewing and troubleshooting basic CRM Analytics designs. Triggers: '

general

einstein-bot-architecture

Use when designing conversational AI architecture on Salesforce: Einstein Bot dialog design, Agentforce Agent topic planning, intent models, NLU training strategy, bot-to-agent han

engineering

einstein-prediction-builder

Einstein Prediction Builder for creating custom binary classification predictions on Salesforce objects: field selection, training data requirements, model activation, score embedd

general

email-templates-and-alerts

Use when designing, reviewing, or troubleshooting Salesforce email templates, email alerts, and declarative notification design. Triggers: 'Lightning Email Template', 'email alert'

growth

email-to-case-configuration

Configuring Salesforce Email-to-Case: Standard vs On-Demand mode selection, routing address setup, email threading via Lightning tokens, auto-response rules, attachment limits, and

general

environment-strategy

Use when designing the full environment topology for a Salesforce program — selecting which org types to provision, how many, and how they map to your branching strategy and releas

tools

escalation-rules

Configure and troubleshoot Salesforce Case Escalation Rules: setting up time-based escalation entries, business hours configuration, escalation actions (email alerts and reassignme

general

event-driven-architecture-patterns

Use when choosing between Salesforce event-driven mechanisms — Platform Events, Change Data Capture (CDC), Streaming API (PushTopic), and Outbound Messages — to determine which pat

engineering

event-relay-configuration

Use when forwarding Salesforce Platform Events or Change Data Capture to AWS EventBridge via Event Relay. Covers Named Credential + Connection setup, channel selection, event filte

sales

experience-cloud-cms-content

Use when setting up CMS workspaces, creating or publishing content types for Experience Cloud sites, managing content scheduling, or configuring audience targeting on content varia

content

experience-cloud-integration-patterns

Use when designing or reviewing integrations between an Experience Cloud site and external systems — SSO identity providers, third-party widgets, external content sources, and beha

sales

experience-cloud-seo-settings

Configure SEO for Experience Cloud sites: per-page titles and meta descriptions, sitemap.xml generation, robots.txt, and URL structure. Triggers: 'configure SEO for community site'

growth

fathom-core-workflow-b

Sync Fathom meeting data to CRM and build automated follow-up workflows. Use when integrating Fathom with Salesforce, HubSpot, or custom CRMs, or creating automated post-meeting em

general

fault-handling

Use when designing, reviewing, or troubleshooting Salesforce Flow fault handling, error logging, and bulk-safe automation paths. Triggers: 'fault connector', '$Flow.FaultMessage',

general

fflib-enterprise-patterns

Use when adopting or working with the fflib (Apex Enterprise Patterns) open-source library — UnitOfWork, SObjectDomain, SObjectSelector, and Service layer classes — in a Salesforce

general

field-audit-trail

Salesforce Shield Field Audit Trail: configuration, retention policies, querying archived field data, compliance requirements. NOT for field history tracking (use field-history-tra

security