Cti Adapter Development

Quality score: 70/100 · Category: Engineering · Sub-category: languages

lang:javascripttool:salesforce

Use when building or debugging a browser-based CTI softphone adapter using the Salesforce Open CTI JavaScript API — covers callcenter.xml definition, Lightning utility item registration, core API methods (enableClickToDial, onClickToDial, screenPop, setSoftphonePanelHeight, saveLog), call logging as Task, and the lightning-click-to-dial LWC component. NOT for Service Cloud Voice Amazon Connect setup, Omni-Channel routing configuration, or CTI adapter AppExchange package selection.

What this skill does

Cti Adapter Development is a production-ready Claude Code skill (quality score 70/100) in the languages sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/cti-adapter-development/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when building or debugging a browser-based CTI softphone adapter using the Salesforce Open CTI JavaScript API — covers callcenter.xml definition, Lightning utility item registration, core API methods (enableClickToDial, onClickToDial, screenPop, setSoftphonePanelHeight, saveLog), call logging as Task, and the lightning-click-to-dial LWC component.

Who uses this skill

The Cti Adapter Development skill is built for software engineers, backend developers, full-stack teams, and technical leads building and maintaining production systems. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/cti-adapter-development
curl -L https://claudskills.com/skills/cti-adapter-development/SKILL.md \
  -o ~/.claude/skills/cti-adapter-development/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/cti-adapter-development/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/cti-adapter-development/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\cti-adapter-development\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

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Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt

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