Industries Process Design

Quality score: 70/100 · Category: General · Sub-category: operations

tool:salesforce

Use when designing or customizing industry-specific guided processes in Salesforce Industries clouds: insurance claims lifecycle (FNOL through closure), telecom order management decomposition, and utility service request workflows. Trigger keywords: FNOL process design, claims OmniScript customization, Industries order decomposition workflow, utility service order design, insurance claim lifecycle stages, telecom commercial-to-technical order flow. NOT for generic Screen Flow process design, standard Service Cloud Case workflows, OmniStudio runtime setup, EPC service catalog configuration, or initial cloud org activation.

What this skill does

Industries Process Design is a production-ready Claude Code skill (quality score 70/100) in the operations sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/industries-process-design/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when designing or customizing industry-specific guided processes in Salesforce Industries clouds: insurance claims lifecycle (FNOL through closure), telecom order management decomposition, and utility service request workflows. Trigger keywords: FNOL process design, claims OmniScript customization, Industries order decomposition workflow, utility service order design, insurance claim lifecycle stages, telecom commercial-to-technical order flow.

Who uses this skill

The Industries Process Design skill is built for Claude Code users and developers across all disciplines looking for general-purpose AI assistance. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/industries-process-design
curl -L https://claudskills.com/skills/industries-process-design/SKILL.md \
  -o ~/.claude/skills/industries-process-design/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/industries-process-design/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/industries-process-design/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\industries-process-design\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

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Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt

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