Sales Nice Cxone

Quality score: 80/100 · Category: Sales · Sub-category: outreach

tool:salesforce

NICE CXone (Mpower) platform help — full CCaaS with omnichannel routing, WFM, quality management, AI analytics, digital engagement, and virtual agents. Use when setting up NICE CXone ACD routing or IVR, WFM forecasting and scheduling not working, quality management scorecards not scoring correctly, CXone Copilot freezing agent UI, comparing NICE CXone pricing tiers (Digital $71 to Complete $209/agent/mo), integrating CXone with Salesforce or other CRM, CXone reporting hard to understand, or audio quality issues on CXone calls. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).

What this skill does

Sales Nice Cxone is a well-rated Claude Code skill (quality score 80/100) in the outreach sub-category. It ships as a SKILL.md file that Claude Code auto-discovers under ~/.claude/skills/sales-nice-cxone/ and loads when your prompt matches the skill's trigger.

When to invoke it: Use when setting up NICE CXone ACD routing or IVR, WFM forecasting and scheduling not working, quality management scorecards not scoring correctly, CXone Copilot freezing agent UI, comparing NICE CXone pricing tiers (Digital $71 to Complete $209/agent/mo), integrating CXone with Salesforce or other CRM, CXone reporting hard to understand, or audio quality issues on CXone calls. Do NOT use for building a general coaching program (use /sales-coaching) or reviewing a specific call transcript (use /sales-call-review).

Who uses this skill

The Sales Nice Cxone skill is built for sales development reps, account executives, revenue operations teams, and customer success managers. It is part of the open ClaudSkills registry, a community-curated catalog of 15,000+ capabilities you can install for Claude Code — the Claude CLI agent.

How to install

Free

Manual install (2 steps)

mkdir -p ~/.claude/skills/sales-nice-cxone
curl -L https://claudskills.com/skills/sales-nice-cxone/SKILL.md \
  -o ~/.claude/skills/sales-nice-cxone/SKILL.md

Or just download SKILL.md directly and drop it into ~/.claude/skills/sales-nice-cxone/. Claude Code auto-discovers it on next session.

Skills live at ~/.claude/skills/sales-nice-cxone/SKILL.md on macOS/Linux, or %USERPROFILE%\.claude\skills\sales-nice-cxone\SKILL.md on Windows. See the full install guide for step-by-step instructions.

Pro

One-click install via the desktop app

The ClaudSkills desktop app installs any skill directly into ~/.claude/skills/ with one click — no terminal required. Pro starts at $9/mo or $149 lifetime.

More Sales skills

Browse all Sales skills in the ClaudSkills registry, or explore these top-rated picks from the same category:

Browse all Sales skills → Top 100 skills

Part of ClaudSkills — the open registry for Claude Code skills. · What's New · Install guide · About · llms.txt